Attorney in Irvine, CA

In-House

Irvine, CA

Attorney in Irvine, CA

Non-practicing Attorney

No

Job Title: Head of Construction Defect Claims

Job Responsibilities:
- Lead and manage a large team responsible for handling all aspects of construction defect claims.
- Ensure the quality, accuracy, and timely resolution of liability claims of the highest complexity and/or severity.
- Develop talent by creating opportunities for direct reports to grow and strengthen new skills.
- Monitor team performance, analyze problematic trends, and identify root cause problems.
- Escalate issues or recommend solutions to operational leadership.
- Advocate for a culture committed to identifying process efficiencies to continuously improve work completion.
- Demonstrate a passion for and vision towards a highly effective and engaged employee culture.
- Select top talent, deliver continuous coaching, recognize employees, and hold others accountable for team development.
- Advocate claims customer service excellence by building an understanding of the customer experience that meets and exceeds stakeholders’ expectations.
- Identify changes in claim best practices and workflows to drive high-quality outcomes and develop training solutions to embed and sustain those practices in the organization.
- Identify changes in technology to support the execution of those practices and workflows, and work with IT counterparts in the design, build, and test of those changes.
- Utilize data and analytics to make informed decisions and drive continuous improvement.
- Collaborate with business partners internally and externally to ensure profitable growth.
- Develop coverage acumen and proactively ensure team manages litigation.

Education and Experience Information:
- Significant experience in claims leadership roles within the insurance industry, with material experience in Construction Defect claim management.
- Multi-jurisdictional expertise.
- Bachelor’s degree or equivalent work experience required.
- Advanced degree, including Juris Doctor (.), preferred.
- Ability to manage a diverse group of claims teams located in multiple locations.
- Directly manage and guide a team of Managers responsible for overseeing the handling of all aspects of claims.
- Regularly participate in claims roundtable discussions focusing on claims issues surrounding coverage, liability, and assessment of damages.
- Strong communication skills with the ability to present to senior leadership.
- Leadership skills with the ability to plan, organize, delegate, and develop direct reports.
- Persuasive and influential with superior written and oral communication skills.
- Possesses emotional intelligence and self-awareness.
- Embraces changes, invites feedback related to performance, and deals constructively with criticism.

Salary Information:
The company offers a competitive compensation package and excellent career advancement opportunities. Specific salary details are not provided in the text.

Additional Information:
- Medical & Dental Plans
- Life Insurance, including eligible spouses & children
- Health Care Flexible Spending
- Dependent Care
- 401k Savings Plans
- Paid Time Off

The company strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion, or disabilities. The company values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is seen as an integral part of the company’s identity, operations, and future vision.