Principal Analyst, Dispute Resolution Services Training

Min 6 yrs required

Full-time

No

Senior Analyst, Dispute Resolution Services Training

Apply
Logo

Job Locations
Chicago, IL (Job Posting)
Jersey City, NJ (Job Posting)
Boca Raton, FL (Job Posting)
New York, NY (Job Posting)
Los Angeles, CA (Job Posting)

Full Time

Posted Today

Job Requisition ID
R-007973

Organization: FINRA

Department: Dispute Resolution Services Training

Salary:
California: Minimum Salary $106,400, Maximum Salary $200,200
Washington, DC: Minimum Salary $106,400 Maximum Salary $191,800
Colorado/Hawaii: Minimum Salary $92,500, Maximum Salary $166,800
New York, NY: Minimum Salary $111,000, Maximum Salary $200,200
Washington State: Minimum Salary $92,500, Maximum Salary $191,800

Overview:

FINRA is seeking a highly skilled and experienced Senior Analyst for their Dispute Resolution Services Training department. The Senior Analyst will be responsible for creating, maintaining, and updating training modules for key regional job categories within the DRS. They will also provide training to new and existing staff members on new rules, procedures, and policies, as well as refresher training on identified topics. The Senior Analyst will work closely with Quality Control leadership teams and department senior management to design and facilitate training programs, as well as identify and prioritize risk.

Responsibilities:

- Conduct On-the-Job Training for new and existing staff members in DRS essential functions
- Collaborate with staff across all firm groups to identify and prioritize risk for training content design
- Design and deliver introductory and ongoing development programs, in collaboration with Quality Control leadership teams and department senior management
- Provide support and fill in skill gaps as needed
- Create and deliver training to all DRS staff levels on new rules, procedures, and policies, as well as refresher training on identified topics
- Integrate FINRA-wide new hire training with DRS specific training and onboarding in collaboration with People Solutions Onboarding Team
- Independently prepare and conduct training on critical technical training needs in area of expertise
- Consistently and effectively articulate complex material into easily understandable language through excellent verbal and written communication skills
- Build relationships with colleagues and stakeholders
- Continuously assess and improve training programs to ensure effectiveness and relevancy

Requirements:

- Bachelor’s degree and a minimum of 6 years of experience in the alternative dispute resolution field, or equivalent combination of education and experience
- Law degree preferred
- Experience in management of FINRA arbitration cases preferred
- Experience in designing, developing, and delivering training and development programs
- Advanced knowledge of relevant FINRA and SEC rules, DRS Procedures Manual, MATRICS, and DR Portal
- Advanced knowledge of expungement, expedited suspension procedures, Federal Arbitration Act, DRS jurisdictional rules, exchanges that use DRS services, injunctive relief, statutory discrimination rules and laws, and discovery rules, policies, and procedures
- Expert critical thinking, research, and analytical skills
- Ability to work independently with limited supervision
- Excellent time management skills and ability to meet deadlines
- Ability to identify and prioritize risk
- Strong relationship-building skills
- Excellent oral and written communication skills

Apply Now:

To be considered for this position, please submit an application. Applications are accepted on an ongoing basis.

Important Information:

FINRA’s Code of Conduct requires employees to disclose all brokerage accounts that they maintain, and those in which they control trading or have a financial interest, including trust accounts, spouse/domestic partner accounts, and minor child accounts. Employees must also comply with the Code’s investment and securities account restrictions, including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President. Employees may only maintain securities accounts at a firm that provides an electronic feed of data to FINRA, and must transfer accounts from other firms to a firm with an e-feed within three months of beginning employment.

Employees are also required to execute FINRA’s Employee Confidentiality and Invention Assignment Agreement and comply with the company’s policy on nepotism.

Equal Opportunity Employer:

FINRA is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other classification protected by federal, state, or local laws. FINRA abides by the requirements of 41 CFR ), which prohibits discrimination against qualified individuals on the basis of disability, and 41 CFR ), which prohibits discrimination against qualified protected veterans.

Search Firm Representatives:

Please note that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. A valid written agreement and task order must be in place before any resumes are submitted to FINRA. Resumes submitted by search firms without a valid agreement and task order will become the property of FINRA and no fee will be paid in the event of hire.

Benefits:

FINRA offers a comprehensive benefits package, including health, dental, and vision insurance; life and disability insurance; a 401(k) plan with company match; and many other benefits. Employees also receive 15 days of paid time off, 5 personal days, and 9 sick days (all pro-rated in the first year), as well as two volunteer service days, military leave, jury duty leave, bereavement leave, voting and election official leave, care of a family member leave, and childbirth and parental leave (all available after 90 days of employment). Full-time employees also receive nine paid holidays.

Please note that the information provided above is designed to indicate the general nature and level of work of

Not specified

Comprehensive health, dental, and vision insurance; life insurance; disability insurance; retirement plan; tuition reimbursement; paid time off; volunteer service days

Not specified

Training development, Risk assessment, Critical thinking, Research, Analytical, Relationship building, Communication

Bachelor's degree, Law degree preferred

Submit application through FINRA Careers site

Qualification and Experience Bachelor's degree, Law degree preferred

Legal