Principal Analyst, Dispute Resolution Services Training

Min 6 yrs required

Full-time

No

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Principal Analyst, Dispute Resolution Services Training

Summary:

The Principal Analyst, Dispute Resolution Services Training is responsible for creating, maintaining, and updating training modules for key regional job categories within the Dispute Resolution Services (DRS) department. This individual will also train new regional hires, provide just-in-time training on new rules and policies, and conduct refresher training on identified topics. The role requires a Bachelor's degree and a minimum of six years of experience in the alternative dispute resolution field, with a preference for a Law degree. The ideal candidate will also have experience in managing FINRA arbitration cases and designing and delivering training programs.

Essential Job Functions:

- Conduct On-the-Job Training for new and existing staff members conducting DRS essential functions
- Identify and prioritize risk in order to inform training content design
- Build out program content design and facilitation for introductory and ongoing development needs
- Fill skill gaps and provide support in managing real-time assignments/tasks
- Create and deliver training on new rules, procedures, and policies
- Collaborate with People Solutions Onboarding Team to integrate FINRA-wide new hire training with DRS-specific training and onboarding

Education/Experience Requirements:

- Bachelor's degree and a minimum of six years of experience in alternative dispute resolution field, or equivalent combination of education and experience
- Law degree preferred
- Experience in managing FINRA arbitration cases preferred
- Experience in designing and delivering training and development programs
- Advanced knowledge of relevant FINRA and SEC rules, DRS Procedures Manual, MATRICS, and DR Portal
- Advanced knowledge of expungement, expedited suspension procedures, Federal Arbitration Act, DRS jurisdictional rules, and more
- Expert critical thinking, research, and analytical skills
- Strong communication and relationship building skills

Salary Information:

- California: Minimum Salary $106,400, Maximum Salary $200,200
- Washington, DC: Minimum Salary $106,400 Maximum Salary $191,800
- Colorado/Hawaii: Minimum Salary $92,500, Maximum Salary $166,800
- New York, NY: Minimum Salary $111,000, Maximum Salary $200,200
- Washington State: Minimum Salary $92,500, Maximum Salary $191,800

Time Type: Full Time

Location:

- Chicago, IL
- Jersey City, NJ
- Boca Raton, FL
- New York, NY
- Los Angeles, CA

Job Requisition ID: R-007973

H1: Principal Analyst, Dispute Resolution Services Training

H2: Essential Job Functions

Bullet Points:

- Create, maintain, and update training modules for key regional job categories within DRS
- Train new regional hires and provide just-in-time and refresher training for all DRS staff levels
- Partner with regional offices and infrastructure departments for On-the-Job Training
- Identify and prioritize risk to inform training content design
- Collaborate with People Solutions Onboarding Team to integrate FINRA-wide new hire training with DRS-specific training and onboarding
- Bachelor's degree and minimum of six years experience in alternative dispute resolution field
- Law degree preferred
- Strong knowledge of relevant FINRA and SEC rules, DRS Procedures Manual, MATRICS, and DR Portal
- Excellent critical thinking, research, and analytical skills
- Strong communication and relationship building skills
- Salary ranges based on location

Organization: FINRA (Financial Industry Regulatory Authority)

Department: Dispute Resolution Services (DRS)

Full-Time Position

Location: Multiple locations (Chicago, IL; Jersey City, NJ; Boca Raton, FL; New York, NY; Los Angeles, CA)

Job Requisition ID: R-007973

Salary Information:

- California: Minimum Salary $106,400, Maximum Salary $200,200
- Washington, DC: Minimum Salary $106,400 Maximum Salary $191,800
- Colorado/Hawaii: Minimum Salary $92,500, Maximum Salary $166,800
- New York, NY: Minimum Salary $111,000, Maximum Salary $200,200
- Washington State: Minimum Salary $92,500, Maximum Salary $191,800

SEO-Friendly Job Title: Principal Analyst, Dispute Resolution Services Training

H1: Principal Analyst, Dispute Resolution Services Training

H2: Essential Job Functions

Bold Headlines:

- Empower Your Career with FINRA's Dispute Resolution Services Training
- Join Our Team as a Principal Analyst for Dispute Resolution Services
- Make a Difference in the Alternative Dispute Resolution Field
- Advance Your Skills with Training Design and Delivery
- Competitive Salaries Based on Location
- Full-Time Position with Multiple Locations Available

Not specified

Comprehensive health, dental, and vision insurance; life, accidental death and dismemberment, and disability insurance; retirement plans; time off and paid leave; tuition reimbursement; volunteer service days

Not specified

Training, Conflict Resolution, Risk Management, Communication, Legal Knowledge

Bachelor's degree, Law Degree preferred

Submit application through FINRA Careers site

Qualification and Experience Bachelor's degree, Law Degree preferred

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