Immigration Services Officer

Full-time

No

Immigration Services Officer
Department of Homeland Security
Citizenship and Immigration Services
Office of Field Operations, C32, C33, and C34, Central Regional Office.
Summary

This position is located in Office of Field Operations, C32, C33, and C34, Field Offices.

As an Immigration Services Officer, you will adjudicate complex applications and petitions for immigration benefits and provide assistance to other federal agencies in identifying those who pose a national security and public safety threat.
This job is open to

Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.
The public

. Citizens, Nationals or those who owe allegiance to the .

Clarification from the agency

. Citizens
Duties

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity. Grant or deny complex and highly sensitive applications and petitions for immigration benefits based on electronic or paper applications/petitions. Research, interpret and apply appropriate statutes, regulations, and precedent decisions to make adjudicative decisions. Interview applicants and petitioners to elicit statements, assess credibility, and analyze information to identify facts that form the basis for a decision concerning eligibility for immigration benefits. Conduct security checks and provide assistance to federal law enforcement agencies to identify individuals who are ineligible for immigration benefits due to national security, public safety, or other legal grounds. Use electronic systems to provide verification of any number of established data points to make adjudicative decisions, determine appropriate level of adjudicative review, and update databases with appropriate information and decisions.

Requirements
Conditions of Employment

Conditions of Employment:

You must be a . Citizen or . National to apply for this position
Successfully pass a Background Investigation including financial disclosure
You must pass a drug screening
You must submit resume and supporting documentation
Males born after 12/31/1959 must be registered with the Selective Service
Political appointees may require OPM approval before on-boarding

This position is in the bargaining unit.

This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.


Residency Requirement: There is a residency requirement for all applicants not currently employed by . Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a . Federal or Military employee serving overseas.

Probationary Period: You may be required to serve a probationary period of 1 year.

Qualifications
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 03/11/2024.

Time in Grade does not apply to Delegated Examining Announcements, any reference to Time in Grade in the questionnaire will not apply to the rating and ranking of applicants.

This announcement is issued under the Direct Hire Authority to recruit for positions for which the Department of Homeland Security, . Citizenship and Immigration Services, has a critical hiring need.

GS-09: You qualify at the GS-09 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-07 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

Examining, evaluating evidence, and analyzing immigration benefits documents received for authenticity.
Researching, analyzing and applying appropriate immigration laws, policies and procedures; and Adjudicating immigration benefits based on reviews of applications in coordination with policies.

OR

You may substitute a Master's degree or two full years of graduate education leading to such a degree in any field, or a . or . degree for experience required at the GS-09 grade level. Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours.

GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-09 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

Making final determinations on non-sensitive, routine immigration matters related to the Immigration and Nationality Act, or representing applicants on non-sensitive, routine hearing or appeal requests involving immigration matters, that included determining applicant
credibility, analyzing evidence, and applying statutory requirements, regulations, judicial and administrative precedents.

OR

You may substitute a doctoral degree (PhD or equivalent degree) or three full years of progressively higher-level graduate education leading to such a degree in any field, or . if related for experience at the GS-11 grade level or such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours

Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information:

Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month, day and year (. June 18 2007 to April 05 2008)
Start and end dates for each grade/pay level if you've held a federal position.
Full-time or part-time status (include hours worked per week)
Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (., Peace Corps, AmeriCorps) and other organizations (., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.
Education

COMBINING QUALIFYING EXPERIENCE AND EDUCATION: If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website: General Schedule Qualification Standards. Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job. For verification purposes, the transcript submitted must include your name and educational institution.

Training: If you have not already done so, you will be required to attend and complete a USCIS Officer training course. This is typically provided through a blended approach of virtual instruction followed by in-residence instruction at a training venue. Training must be successfully completed according to the standards of the agency. Failure to do so will be grounds for mandatory removal from the position. Such failure will result in either reassignment to a different position, demotion or separation by appropriate procedures.

Additional information

Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This may include a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. The background investigation process is initiated after a selection is made. For more information visit the OPM Mythbuster Page.

If a SECRET or TOP SECRET clearance is needed or the position is designated a Sensitive National Security position, all selected candidates must meet the requirements for these clearances or Sensitive National Security position prior to placement AND maintain that level of clearance or national security eligibility while encumbering the position.

USCIS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

It is our responsibility to eliminate any risks to national security, public health, and public safety that could be posed by individuals who use illegal drugs. This position may be subject to random testing as a condition of employment. A positive drug test or refusal to be tested will result in disciplinary action, up to and including removal from Federal service.

Note: If you previously retired from the Federal service and are receiving an annuity, your salary may be offset by the amount of your annuity.
Benefits

A career with the . government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Under the provisions of the Direct Hire Authority, veterans' preference and category rating do not apply.

Your resume must support your responses to the level of education claimed, experience, and/or training. To remain in consideration for this position, please ensure your resume covers this requirement and that your resume has been successfully submitted as part of your on-line application package.

NOTE: Your resume and supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your consideration for employment.

You may be referred to the hiring manager for consideration and may be contacted for an interview.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligible:If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP or ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP/ ICTAP, you must be placed in the Well-Qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the required documents section of this job announcement.

Note: Applicants who are referred to the hiring office for selection consideration may be required to complete a writing sample and/or other writing exercise as part of the interview/selection process. If the hiring office decides to request a writing sample and/or other writing exercise as part of its selection process, a designated contractor or Agency representative will contact you to: (1) inform you of this requirement; and (2) provide further instructions.
Required Documents

Resume: You must submit a resume that clearly demonstrates you have experience that meets the requirements of this position as outlined in the "Qualifications" section. USCIS' Human Resources Office will only review the first 5 pages of your resume to determine your eligibility/qualifications.

In order to ensure that you include all necessary information within the first 5 pages of your resume, you are highly encouraged to save and submit your resume as a PDF instead of submitting it through Resume Builder or a word-processing program such as Word or Google Docs.

Your responses to the job questionnaire , which are submitted through the on-line application process in USAJOBS, DO NOT need to be attached as an additional document to your application.

Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) from an accredited institution. Once selected and prior to appointment, applicants must provide an official college transcript. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. Your foreign education accreditation must come from an evaluation service that is endorsed by the Association of International Credential Evaluators or the National Association of Credential Evaluation Services. Failure to provide foreign accreditation from one of these organizations will result in removal from consideration.

Are you a current or former Federal employee? Submit a copy of your official SF-50* (no text version) or other official "Notification of Personnel Action" document that shows the following information:

your appointment in the competitive service
tenure
grade and step
full performance level

Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)? Submit:

a copy of your agency notice,
a copy of your most recent performance rating, and
a copy of your most recent SF-50*, Notification of Personnel Action, noting your current position, grade level, and duty location.

Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50*, along with a statement that provides the following information regarding your most recent political appointment:

Position Title
Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)
Agency
Beginning and ending dates of appointment

* A General Adjustment, Detail, Any Award (Cash, Time Off, Performance, etc.) or Realignment SF-50 may NOT have the information needed.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the . Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the . Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply

Please read the entire announcement and all instructions before you begin an application.

To apply for this position, you must complete the initial online application, to include submission of the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on 03/11/2024 to receive consideration. The application process is as follows:

To begin the application process, click the Apply Online
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) 03/11/2024.

To update your application, at any time during the announcement open period, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account (). All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides the Announcement Status and a "You applied on" date. This information does not confirm the agency application status. Use the "Track this Application" link for additional information regarding the agency application status, the documentation you submitted and any correspondence we have sent related to this application. The Announcement Status will appear along with the date your application was last updated. For information on what each Announcement Status means, visit: /.

We strongly encourage you to apply online. If you cannot apply online, you must contact the Human Resource Office listed below at least one business day prior to 03/11/2024 for instructions. Applications will not be accepted by mail.

Agency
Email


Learn more about this agency
Next steps

Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the selecting official for further consideration and a possible interview. Your status will be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Track this Application." We expect to make a final job offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.

Telework: USCIS provides telework opportunities for eligible employees serving in positions approved to work at an alternate work site in accordance with agency policy. Teleworkers are required to work at the official worksite at least two days during each bi-weekly pay period. Teleworkers are expected to work during dismissals and closures or request leave. THIS IS NOT A REMOTE POSITION. You will be expected to report for work at a USCIS facility based on the needs of the hiring office. If you are currently on an approved remote agreement, once you EOD into this position, your remote agreement will be terminated.

USCIS may fill one or more positions using this vacancy.

Additional information pertaining to your interest and availability for this position may be needed after the closing date of the job opportunity announcement; therefore, a timely response to these requests must be adhered to in order to remain in consideration.

Conditions of Employment Reminder: If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity (EEO) Policy
Reasonable accommodation policy
Financial suitability
Selective Service
New employee probationary period
Signature and false statements
Privacy Act
Social security number request

Additional Locations

Saint Louis, MO
Dallas, TX
Houston, TX
Salt Lake City, UT

Milwaukee, WI

Overview

Accepting applications

Open & closing dates

03/07/2024 to 03/11/2024
Salary

$51,332 - $96,770 per year

The actual salary will be set based on the grade, step, and your location, see the "How To Apply" section of the announcement for details.

Pay scale & grade

GS 9 - 11
Locations

MANY vacancies in the following locations:

Denver, CO
Chicago, IL
Detroit, MI

Saint Paul, MN

Additional locations are listed below.
Remote job

No
Telework eligible

Yes—as determined by the agency policy.
Travel Required

Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed

No
Appointment type

Permanent -
Work schedule

Full-time -
Service

Competitive
Promotion potential

12
Job family (Series)

1801 General Inspection, Investigation, Enforcement, And Compliance Series
Supervisory status

No
Security clearance

Not Required
Drug test

Yes
Position sensitivity and risk

NCS/High Risk
Trust determination process

Credentialing

Suitability/Fitness

National security
Announcement number

12341492-CROHQ-DE-24
Control number

779990500

national to apply for this position
successfully pass a background investigation including financial disclosure
you must pass a drug screening
you must submit resume and supporting documentation
males born after 12/31/1959 must be registered with the selective service
political appointees may require opm approval before on-boarding

this position is in the bargaining unit. your resume will be used to determine your qualifications for the position advertised in this announcement. therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. uscis will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. please note that your full resume will be made available to the hiring manager if you are referred. please ensure each work history includes all of the following information:

job title (include series and grade if federal job)
duties (be specific in describing your duties)
employer's name and address
supervisor name and phone number
start and end dates including month, day and year (e. for more information on combining education and experience, visit the following website: general schedule qualification standards. this is typically provided through a blended approach of virtual instruction followed by in-residence instruction at a training venue. contact the hiring agency for more information on the specific benefits offered. your resume must support your responses to the level of education claimed, experience, and/or training. to remain in consideration for this position, please ensure your resume covers this requirement and that your resume has been successfully submitted as part of your on-line application package. note: your resume and supporting documentation will be verified. you may be referred to the hiring manager for consideration and may be contacted for an interview. view information about ctap or ictap eligibility on opm's career transition resources website. if the hiring office decides to request a writing sample and/or other writing exercise as part of its selection process, a designated contractor or agency representative will contact you to: (1) inform you of this requirement; and (2) provide further instructions. required documents

resume: you must submit a resume that clearly demonstrates you have experience that meets the requirements of this position as outlined in the "qualifications" section. uscis' human resources office will only review the first 5 pages of your resume to determine your eligibility/qualifications. in order to ensure that you include all necessary information within the first 5 pages of your resume, you are highly encouraged to save and submit your resume as a pdf instead of submitting it through resume builder or a word-processing program such as word or google docs. your responses to the job questionnaire , which are submitted through the on-line application process in usajobs, do not need to be attached as an additional document to your application. to verify the status of your application both during and after the announcement open period, log into your usajobs account (). for information on what each announcement status means, visit: /. if you cannot apply online, you must contact the human resource office listed below at least one business day prior to 03/11/2024 for instructions. agency
email

hrocstaffinghelpdesk@uscis. agency
email


learn more about this agency
next steps

once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the selecting official for further consideration and a possible interview

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