Personal Injury Intake Attorney

Full-time

No

Excellent Telephone Etiquette, Communication & Consultation Proficiency (Strong People Skills), Cultural Awareness, Relationship Management, Attention to Detail, Ethical Practice

personal injury intake attorney
big auto accident attorneys•scottsdale, az, us
posted 4 months ago
description

answers and assesses incoming potential client calls to determine if they should be signed by the firm or referred to other firms while inputting client contact data. unicate with prospective clients by phone and in person. make follow-up calls to potential clients to assist with lead management and direct referrals to intake staff to call and follow up. )
review all new auto calls for the department daily to ensure appropriate actions are being taken. take escalated calls to save cases or handle disgruntled callers/clients. provide weekend and evening call coverage. provide legal support for intake specialists and provide training for new calls and write-ups as needed. qualifications

excellent telephone etiquette
communication & consultation proficiency (strong people skills)

Qualification and Experience Juris Doctorate, Admission to the State Bar of Arizona

Legal