Personal Injury Attorney

4-20 yrs required

Full-time

No

A law firm in Charlotte is seeking a Personal Injury Attorney with 5+ years of personal injury practice experience. The candidate will be responsible for managing all non-priority client files, overseeing case management activities, conducting attorney reviews, attending pre-litigation conferences, handling settlement appointments, and ensuring exceptional client service. Supervisory experience is highly preferred.

Job Details:

• Manage all non-priority client files from assignment date throughout treatment process and until disbursement.
• Assign cases to Case Managers and conduct attorney reviews of all non-priority cases.
• Monitor departmental standards and client contact percentage.
• Communicate with clients to promote world-class client service and help medically manage cases.
• Supervise Case Management Supervisor and assist with annual reviews for Case Management team members.
• Attend weekly pre-litigation conferences with litigation attorney to determine case strategies.
• Review client surveys and address any issues with Case Management Supervisor.
• Handle escalated calls requiring attorney communication and manage employee issues in collaboration with HR Director.
• Oversee all aspects of the medical records department and ensure files are reviewed in a timely manner.
• Review files to determine treatment related to auto accident-induced injuries.
• Perform settlement appointments regularly and handle all withdrawal and terminations of the pre-litigation department.
• Strategize ways to improve case value for client benefits and improve time-on-desk metrics.
• Utilize dashboard reports to analyze files ready for assessment.
• Handle conversations with adjusters post-settlement and ensure referrals are obtained during disbursement.

Requirements:

• Juris Doctor from an ABA accredited law school
• Admission in good standing to NC State Bar; admission to SC State Bar a plus
• Supervisory experience highly preferred
• Excellent analytical, oral, and written communication skills with attention to detail
• Knowledge of Microsoft Windows/Office and ability to learn and use various software programs
• Experience using Litify or other CRM software preferred
• Bilingual (Spanish) a plus

Experience:

5+ years of personal injury practice experience preferred

Benefits Offered:

• Competitive salary
• Medical, dental, and vision insurance
• Base life insurance paid by the firm plus supplemental option
• Short and long-term disability paid by the firm
• 401(k) with match
• Paid time off (PTO), plus holidays and paid volunteer time off
• Education and gym reimbursement

Legal