Tax – Transformation Senior

Min 3 yrs required

Full-time

No

Tax – Transformation Senior

Job Title: Tax Transformation Senior

Experience: 3+ years of client service experience in tax compliance related areas

Salary Range: $77,070 to $175,500

Department: Tax Transformation Office

Position Summary:

- The Tax Transformation Senior position at Deloitte is focused on transforming client service delivery through people, process, and technology.
- This role offers an opportunity to be part of an innovative team that delivers high value, quality service aligned with the Deloitte brand.
- The Senior will collaborate with Tax professionals, technologists, and key stakeholders to drive improvements across multiple Business Threads.
- Responsibilities include applying agile and design thinking techniques, engaging with Tax professionals to identify pain points and opportunities, and driving adoption through change management and communication.
- The Senior will also be responsible for analyzing feedback, decommissioning legacy systems, and project management.

Responsibilities:

- Apply agile and design thinking techniques to process analysis and design
- Engage with Tax professionals to understand client service pain points and assess opportunities for improvement
- Decompose business requirements
- Collaborate throughout the technology delivery lifecycle
- Conduct user testing
- Perform business readiness assessments
- Prepare learning delivery and materials
- Drive adoption through change management and communication
- Analyze feedback and develop related action plans
- Decommission legacy systems
- Manage projects

The Team:

- Deloitte Tax LLP's Tax Transformation Office is responsible for defining delivery standards and processes to support the delivery of Tax services, as well as deploying technology to enable service delivery.
- The team is composed of professionals from various backgrounds, including Tax Professionals, Human Capital and Technology Consultants, and other IT professionals.
- The team consults and executes on a wide range of projects, with a strong focus on process design, deployment, and adoption.

Qualifications:

Required:

- Ability to work within a hybrid work model that requires in-person collaboration 2-3 days per week
- Bachelor's degree in business, accounting, or information technology related field
- 3+ years of client service experience in tax compliance related areas, such as Corporate, Investment Management, or Individuals
- Ability to travel up to 25% based on project work
- Active accreditation, in process, or willingness to obtain one of the following: Licensed CPA, Licensed Attorney, Enrolled Agent, or Technology Certifications
- Knowledge of data management and metrics
- Strong communication skills and a focus on process and technology improvements
- Ability to manage multiple priorities and meet deadlines
- Process-driven thinking

Preferred:

- 3+ years of digital transformation experience
- Experience with agile delivery and design thinking
- Business process analysis and design experience
- End-to-end technology project delivery
- Training delivery and post-production client facing support experience
- Strong focus on deployment, adoption, and change management
- Experience in defining delivery standards
- Agile or PMP certification
- Strong PowerPoint and Excel skills

Salary Information:

The disclosed salary range takes into account various factors, including skill sets, experience and training, licensure and certifications, and other business and organizational needs. The range estimate has not been adjusted for geographic differentials. At Deloitte, it is not typical for an individual to be hired at or near the top of the range, as compensation decisions are based on individual circumstances.

Recruiting Information:

Recruiting for this position will end on 3/1/2024.

Benefits:

Deloitte offers a broad range of benefits to its employees. From healthcare to professional development opportunities, Deloitte values its people and their well-being.

Our People and Culture:

At Deloitte, we believe that our diverse, equitable, and inclusive culture empowers our people to be themselves, contribute their unique perspectives, and make a difference. This enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges.

Our Purpose:

Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. Our purpose defines who we are and guides our collective efforts to advance sustainability, equity, and trust.

Professional Development:

Deloitte offers a variety of opportunities for employees to continue learning and growing throughout their careers. From on-the-job learning experiences to formal development programs, Deloitte supports its professionals in building new skills and taking on leadership opportunities.

About Deloitte:

Deloitte is a subsidiary of Deloitte Tax LLP. Please see for more information about the legal structure of Deloitte LLP and its subsidiaries.

Deloitte is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.

Deloitte will consider all qualified applicants, including those with criminal histories, in accordance with applicable state and local laws.

Requisition Code: 166029

Not specified

Discretionary annual incentive program, diversity and inclusion initiatives, professional development opportunities.

Not specified

Agile, Design Thinking, Business Process Analysis, Project Management, Communication, Change Management, Data Management, Metrics, Process Improvement, Tax Technology Strategy, Process Design, Compliance and Provision Platforms, Diversity and Inclusion, Sustainability.

Bachelor's degree in Business, Accounting, or Information Technology related field.

Interested individuals can apply through the Deloitte website or by contacting a Deloitte recruiter.

Qualification and Experience Bachelor's degree in Business, Accounting, or Information Technology related field, 3+ years of client service experience in tax compliance, active accreditations in CPA, Attorney, Enrolled Agent, Technology Certifications, digital transformation experience, Agile delivery and design thinking experience, PMP certification, strong PowerPoint and Excel skills, process-driven thinking.

Legal