will be providing on-site, remote, and telephone technical support... as needed to attorneys, paralegals, and support staff. Must have: Undergraduate degree in computer science or related discipline a plus. A+ certifications. Law firm experience a plus. Familiarity with Apple Hardware...
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network and security upgrades, remote access maintenance, etc.); shares... after hours on-call support with other IT members. Maintains current knowledge of upgrades to existing systems and new applications; offers suggestions as to appropriate software and hardware upgrades to improve existing...
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expert desktop hardware, printer, remote access systems and mobile... device support. Provide intermediate over-the-phone training in MS Office applications (Word, Excel, Outlook, PowerPoint) and other applications used by the Firm. Take ownership of user problems and follow up the status...
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applications, hardware, printers and remote technologies directed to the... Information Technology department. Patience, a positive customer service oriented attitude and the ability to work as a member of a team are required. Handle work that may require a high level...
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applications, hardware, printers and remote technologies directed to the... Information Technology department. Patience, a positive customer service oriented attitude and the ability to work as a member of a team are required. Ability to handle work that may require a...
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Testimonial of the Week
LawCrossing is great at picking up all of the legal listings everywhere across the internet. I could have gone to three different sites to search, but you had them all on your site. That was extremely helpful. LawCrossing is a one stop shop!
via telephone, email, and remote access; Assist with skillset... building of new team members; Provide desk side support when needed; Act as a point of contact for large projects; Oversee the creation of, or create a Master Log for large...
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Duties: Providing on-site and remote escalation support for all... datacenter, desktop and mobile environments in a 24/7/365 environment. Maintaining a multi-site Microsoft System Center Configuration Manager infrastructure. Deploying, inventory and compliance reporting of all systems, applications, and patches. Advanced troubleshooting...
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including support for all remote access calls escalated from... the help desk (VmWare View, Citrix, and VPN). Responsible for hardware procurement: including placing orders through online purchasing tools for specified vendors for PCs and hardware peripherals and management inventory of...
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Duties: Provides onsite and remote (email, voice, chat, web... share, and possible external visits) customer support for all network-based, computer-based, and mobile device-based applications and hardware offered by the firm or enabled by the firm, such as personal mobile devices...
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2016, Document Management, Citrix Remote Access, Printers, BlackBerry, and... Apple Mobile Devices. Provide hardware/software technical support (Lenovo, Apple iPad/iPhone, BlackBerry, HP and Xerox printers). Provide assistance in testing new applications and/or upgrades to existing applications. Investigate problems as they arise...
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