Job Title: Client Engagement Operations Manager (Complex Litigation) Job Responsibilities: - Serve as the key liaison between Activation and Case teams to ensure seamless communication, productivity, and the delivery of high-quality results aligned with organizational goals. - Design and oversee a multi-channel client engagement protocol to gather essential information to evaluate the viability of a client’s claim. - Manage outside vendors responsible for outbound call pro...
Job Title: TLM, Salesforce Engineering Job Responsibilities: Technical Leadership - Lead the development and maintenance of custom Salesforce solutions using Apex, Lightning Web Components (LWC), Aura Components, Visualforce, and integrations with external systems. - Design and implement secure coding practices and ensure compliance with Salesforce security guidelines. - Establish, document, and enforce development standards, best practices, and coding guidelines as establi
Job Title: IT Product Manager Job Responsibilities: The IT Product Manager at the law firm is tasked with defining the vision and roadmap for their product line, ensuring successful execution and delivery of key product initiatives. Responsibilities include: - Defining the product vision and effectively communicating it to senior leadership and the product team. - Developing and defending the roadmap for the product. - Leading a team and managing their project pipeline to de
Job Title: Bilingual Collections Agent Job Responsibilities: As a Bilingual Collections Agent at the law firm, you will be instrumental in assisting clients with the recovery of outstanding debts. Your primary responsibilities will include: - Utilizing a dialer system to contact debtors and initiate conversations about overdue payments. - Negotiating and establishing payment plans tailored to the financial situations of debtors. - Providing accurate and up-to-date informatio
Job Title: Receptionist Job Responsibilities: - Greet clients and visitors in a courteous and professional manner - Answer, screen, and route incoming phone calls to appropriate departments or individuals - Handle client inquiries and provide basic information regarding law firm services and procedures - Maintain visitor and call logs accurately - Receive, sort, and distribute incoming mail and deliveries - Prepare and send outgoing mail, including certified and legal corres
Job Title: Legal Clerical Support - Defaults Job Responsibilities: The Legal Clerical Support - Default role is integral in managing the preparation, review, and processing of legal documents related to obtaining default judgments. The position plays a supportive role to attorneys and the litigation department, ensuring all default filings are executed accurately, timely, and in adherence to firm standards, court rules, and client requirements. Key responsibilities includ
Job Title: Legal Clerical Support - Service Job Responsibilities: The Legal Clerical Support role entails providing administrative and clerical assistance to attorneys, paralegals, and process servers within a high-volume debt collection law firm. The primary responsibilities include: - Preparing and processing legal documents such as summonses, complaints, affidavits of service, and motions for filing and service. - Coordinating the assignment and tracking of process servi
Job Title: Legal Clerical Support - Service Job Responsibilities: The Legal Clerical Support role at the law firm involves providing administrative and clerical assistance to attorneys, paralegals, and process servers within a high-volume debt collection environment. The position requires coordinating and managing process service activities, ensuring compliance with state and federal regulations, and maintaining accurate records throughout the litigation process. Key respons
Job Title: Bilingual Collections Agent Job Responsibilities: As a Bilingual Collections Agent at the law firm, you will be integral in aiding clients with the recovery of outstanding debts. Your primary responsibilities include: - Utilizing a dialer system to contact Spanish and/or English-speaking debtors to discuss overdue payments. - Negotiating and establishing payment plans tailored to the debtors' financial situations. - Providing accurate and updated information rega
Job Title: Receptionist Job Responsibilities: The Receptionist is the primary point of contact for clients, visitors, and vendors at the law firm, ensuring that the firm is represented with the utmost professionalism and discretion. This role includes managing front desk responsibilities, directing calls, supporting daily office operations, and assisting with legal administrative tasks. Key responsibilities include: - Greeting clients and visitors courteously and professio
Job Title: Legal Clerical Support - Defaults Job Responsibilities: The Legal Clerical Support - Default position plays a critical role in the litigation department by managing and processing legal documents related to obtaining default judgments. The primary duties include: - Preparing and assembling default judgment packages, which consist of affidavits, motions, notices, certificates of service, and proposed orders. - Drafting routine legal documents under the guidance o