Legal Staff Paralegal in Saint Paul, MN

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In-House

Saint Paul, MN

Legal Staff Paralegal in Saint Paul, MN

Legal Staff

Min 3 yrs required

No

Job Title: Document Custody Account Lead - Private Traditional Certifications

Job Responsibilities:
The Document Custody Account Lead is tasked with reviewing loan or collateral documents and managing the processing of relevant data. This role involves working collaboratively with both external and internal parties to provide comprehensive reporting, address deficiencies, clear exceptions, and execute affidavits and certification documents. Key responsibilities include:

- Researching various issues to ensure client satisfaction, quality control, and compliance with custodial agreements.
- Reviewing complex and highly sensitive collateral documents per custodial agreements.
- Demonstrating a seasoned level of expertise, preferably gained through corporate trust, mortgage, and/or paralegal experience, in handling certifications.
- Interacting with management to provide accurate reporting and certification of document files and achieve departmental goals.
- Maintaining frequent communication with clients regarding account issues.
- Resolving moderately complex issues with customers.
- Assisting in the production of reports for inclusion in the Quality Management Program and Management Production Report.
- Managing multiple priorities simultaneously with a high degree of detail orientation and superior client service skills.

Education and Experience Information:
The position typically requires an associate’s degree or three or more years of related experience. Preferred skills and experience include:

- Well-developed reading, writing, and mathematical skills.
- Acute attention to detail.
- Ability to manage multiple tasks.
- Demonstrated administrative skills.
- Ability to identify and resolve exceptions and interpret data.
- Well-developed customer service skills, including proficient written and verbal communication skills.
- Capacity to complete repetitive tasks daily and meet production goals, including deadlines.
- Strong attention to detail and time management skills, especially in collecting, organizing, and sorting letters and numbers.
- Proficiency in Microsoft Office suite applications; experience with emBTRUST software is a plus.
- Physical ability to push, pull, and/or lift 20-30lbs, and sit and/or stand for long periods.
- Ability to bend or squat and willingness to climb step ladders up to 10 feet high.

Salary Information:
The salary range for this role is based on the primary location and is as follows: - - . The actual salary range may differ based on the specific location of the role. In addition to the salary, company offers a comprehensive benefits package, which includes incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.

Benefits:
The company's benefits and total rewards are designed to support team members' overall well-being, both in and outside of work. Key benefits include:

- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (ranging from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

The company is an equal opportunity employer, considering all qualified applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, and other factors protected under applicable law.

E-Verify:
The company participates in the . Department of Homeland Security E-Verify program in all facilities located in the United States and certain . territories. The E-Verify program is an internet-based employment eligibility verification system operated by the . Citizenship and Immigration Services.

Jun 13, 2025
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