Legal Staff Other in Miami, FL

Law Firm

Miami, FL

Legal Staff Other in Miami, FL

Legal Staff

Min 3 yrs required

No

Job Title: Client Intelligence Analyst (Hybrid)

Job Responsibilities:
The Client Intelligence Analyst at the law firm is responsible for supporting the development, deployment, and ongoing enhancement of the firm's lawyer-facing intelligence tools and platforms. This includes providing end-to-end dashboard and reporting services firmwide to enable data-driven decision-making and optimize operations. The role involves collaborating with various teams, including Change & Transformation, Training, Professional Development, and IT Support, to ensure the successful adoption and enablement of the firm's intelligence and analytics platforms. Key responsibilities include:

- Designing, developing, and maintaining the firm's intelligence and analytics tools using advanced data visualization and automation capabilities.
- Evaluating, selecting, and utilizing future enhancements to these tools as technologies evolve.
- Developing visual dashboards that automate reporting for business development and operational needs.
- Collaborating with the Data Solutions Engineering team to design and deliver data pipelines across disparate data sources.
- Supporting the evaluation of new data resources, technologies, and processes throughout the firm.
- Building cross-functional relationships with software engineers, solutions engineers, and other business stakeholders to create solutions and support business processes.
- Addressing system-level technical issues and managing integrations, upgrades, and enhancements with IT staff, vendors, and third parties.
- Establishing COE and best practices for analytics and data dashboard application design and development.
- Collaborating with governance and data stakeholders to establish standard metrics reporting and analyze data trends.
- Partnering with the firm's PMO and Change Management teams to ensure platform adoption and ongoing enhancements.
- Developing standard configuration documentation and related guides for data consumers.
- Designing end-user training, onboarding, and user adoption programs and communications.
- Undertaking special projects and duties as assigned.

Education and Experience Information:
Required Qualifications & Education:
- Bachelor’s degree in a relevant field.
- 3+ years of experience in a law firm, corporate legal department, or professional services environment, particularly within an intelligence function.
- Proficiency in business intelligence, application development, and data visualization.
- Strong knowledge and understanding of the legal technology landscape, including trends, tools, and industry standards.
- Extensive experience with legal technology, workflow systems, legal project management, and practice management tools.
- Deep understanding of law firm structure, business practices, and practice-specific terminology.
- Experience with a broad array of legal practices, including transactional, litigation, and regulatory.
- Proficiency with Microsoft OneLake, Fabric, Power, Copilot, and related concepts and applications.
- Proficiency with MS Office and Power platform for analyzing and communicating data-related concepts.
- Proficiency with cybersecurity best practices and compliance requirements in the legal industry.
- Ability to develop collaborative relationships among business teams, lawyers, firm administrative departments, and vendors.
- Champion for change management, process improvement, and user adoption.
- Initiative and creativity to develop innovative approaches to address challenges and improve lawyer productivity, client service, and fiscal health.
- Ability to manage multiple complex assignments with competing deadlines and priorities.

Preferred Qualifications & Education:
- Master’s degree or related coursework or certifications strongly preferred.

Physical Requirements:
- Ability to sit or stand for extended periods.
- Moderate or advanced keyboard usage.

Salary Information:
This position may be filled in Illinois, District of Columbia, or New York. The base salary ranges for this position are:

- Illinois: $106,000 - $159,700 per year
- District of Columbia: $116,000 - $174,000 per year
- New York City: $116,000 - $174,000 per year

In addition to base compensation, the law firm provides bonus opportunities and an exceptional benefits package. Benefits include comprehensive medical (PPO and HDHPs), dental and vision plans, life and AD&D insurance, short and long-term disability insurance, tax-advantaged accounts for health care expenses, FSAs for dependent care, health advocacy services, behavioral health and counseling resources, 401(k), profit sharing, pre-tax transit and parking program, backup dependent care, senior care planning support, resources for individuals with developmental disabilities and their caregivers, and paid holidays and other paid time off, including paid leave for new parents.

The law firm is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other factor prohibited by law. Personal information collected from applicants will be used for processing applications and may include name, address, phone numbers, email, Social Security Number, and signature. Further information may be collected with consent for a background check.