Legal Staff Information Technology in Redwood City, CA

Law Firm

Redwood City, CA

Legal Staff Information Technology in Redwood City, CA

Legal Staff

3-5 yrs required

No

H1: IT Training Manager at Global Law Firm - **Members Only**
H2: Join a Dynamic Team and Make an Impact on a Global Scale

Law Firm Overview:
- **Members Only** is a leading global law firm with a focus on high-stakes litigation, regulatory compliance, and complex transactions.
- Known for their integrity, ingenuity, agility, and ambition, the firm has been recognized as the “Best Business Team” by The American Lawyer.
- Committed to diversity and collaboration, the firm's Global Operations Team consists of business professionals from diverse backgrounds and experiences.

Job Title: Manager, IT Training
Experience: 5+ years of IT training experience, with at least 3 years in a role with people management responsibilities
Salary Range: $94,700 - $169,200 (depending on location)

Responsibilities:
- Design and implement the firm's IT training program, manage training initiatives, and drive user-facing IT communications.
- Manage IT training projects, ensuring timely delivery within scope and budget constraints.
- Lead the design, development, and implementation of IT training content using a variety of delivery methods and AI tools.
- Promote emerging technologies and educate users on their effective incorporation.
- Coordinate the creation, review, and maintenance of all documentation related to firm-supported software.
- Recruit, develop, coach, and manage the IT Training team.
- Build and maintain strong relationships with internal clients to align IT services with organizational goals.
- Analyze user data to identify technology-related training needs and recommend solutions.
- Engage with the legal training community to stay informed about emerging technologies and trends.
- Partner with IT senior leadership to develop and deliver firm-wide and office-specific communications.

Requirements:
- Bachelor's degree or equivalent experience.
- Strong understanding of ITIL principles; IT certifications are highly desirable.
- Knowledge of AI concepts, such as ML, deep learning, NLP, and generative AI.
- Experience with PC and LAN systems, as well as comprehensive knowledge of Microsoft Office.
- Proven project management skills and ability to handle multiple assignments simultaneously while meeting deadlines and maintaining quality standards.
- Skilled in preparing and developing plans for projects and programs, coordinating with other departments and/or external organizations.
- Strong organization and analytical skills, capable of meeting deadlines and adapting to changing priorities.
- Proficient in vendor coordination and management.
- Exceptional written and oral communication skills, with the ability to clearly communicate complex technical concepts to non-technical colleagues.
- Willingness to travel 10-15% overnight.
- Ability to work independently and as part of a team.

Benefits:
- Flexible work arrangements and hybrid work schedule.
- Health, dental, and vision insurance.
- Life and disability insurance.
- Retirement & Savings Plan.
- Emergency back-up child and adult care.
- Paid vacation, sick time off, and holidays.
- Professional development and career advancement opportunities.
- Employee recognition and reward programs.
- Employee wellness and assistance programs.
- Employee discounts and perks.

Equal Opportunity Employer:
- **Members Only** is an equal opportunity employer.
- Applicants will be considered for employment without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.
- Accommodations are available for applicants with disabilities or neurodivergence.
- Requesting accommodations will not adversely affect the outcome of your application.

Salary Information:
- This position is eligible for overtime: No
- Target Salary Range: Boston $100,700 - $151,100 Los Angeles $105,800 - $158,700 New York $105,800 - $158,700 Philadelphia $94,700 - $142,000 San Francisco $112,800 - $169,200 Santa Monica $105,800 - $158,700 Silicon Valley $112,800 - $169,200 Washington DC $100,700 - $151,100