Job Title: Senior Healthcare Practice Manager
Job Responsibilities:
The Senior Healthcare Practice Manager plays a pivotal role in the strategic and operational initiatives of the law firm's healthcare team. Key responsibilities include:
- Collaborating closely with Healthcare Team Co-Leaders to develop and implement business, operational, and strategic initiatives.
- Facilitating knowledge sharing across the team and conducting data analytics in support of various initiatives.
- Providing day-to-day support for meetings and presentations, and assisting with the onboarding of new attorneys.
- Collaborating with various departments within the firm to enhance service delivery through innovative technology, supporting marketing and business development initiatives, and managing staffing and recruiting priorities.
- Leading the development of the team’s annual business plan by collecting and synthesizing input from various departments.
- Aligning goals and strategies of various sub-sector groups with broader team objectives and facilitating knowledge sharing between teams.
- Researching, analyzing, and reporting on team financial performance to help identify trends and propose solutions.
- Organizing and managing practice team meetings, including agenda management, coordination with speakers, and driving forward post-meeting action items.
- Serving as a trusted advisor for the healthcare team, providing guidance and support with staffing, workflow, budgets, and project management for large matters.
- Collaborating with Knowledge Management, Innovation, and Information Technology teams to improve efficiency and enhance service delivery through practice-specific solutions and innovative technology.
- Encouraging participation in experience and intelligence collection and reporting efforts in collaboration with the Knowledge Management, Innovation, and Marketing/Business Development teams.
- Conducting comprehensive research and analysis on market trends and industry developments to inform strategic planning and decision-making.
- Supporting Marketing/Business Development, Practice Economics, and Pricing teams in RFPs, pitches, and other marketing initiatives.
- Driving revenue by supporting client acquisition, retention, and expansion programs, and launching new business lines and products.
- Preparing bi-weekly utilization reports and supporting staffing needs by monitoring associate workloads.
- Collaborating with stakeholders to address workforce needs, skill gaps, and resource shortages to identify recruiting priorities.
- Coordinating with team leads on internal CLE programs and assisting Talent Management with mentor/mentee assignments.
- Implementing onboarding and integration plans for new attorneys and conducting meetings to discuss firm resources, relevant clients, and group structure.
Education and Experience Information:
Required Qualifications:
- At least 5-8 years of relevant experience.
- Ability to translate project management methodology to a legal setting.
- Must be a mature self-starter with sound judgment and strong personnel skills.
- Advanced ability to write about legal and technical topics and proofread related materials with a high degree of accuracy.
- Proven ability to work creatively and analytically in a problem-solving environment.
- Confidence in communicating with all levels of the legal team and clients, including delivering difficult messages and challenging current assumptions.
- Ability to problem-solve, develop, and deliver creative answers with pragmatic solutions.
- Demonstrated interest and passion for making legal practice more efficient, innovative, and entrepreneurial.
- Excellent written and verbal communication skills, with strong awareness of tenor and tone for communication to varying audiences.
- Ability to understand and articulate the business case behind decisions.
- Strong organizational skills.
Preferred Qualifications:
- Experience working in a legal services environment is strongly preferred.
Education:
- Required: Bachelor’s Degree
- Preferred: Master’s Degree in Law Firm Management or Healthcare is a plus.
Computer/Software Knowledge:
- Required: Highly proficient in Microsoft Office (including Word, Excel, and PowerPoint) and the ability to quickly learn and utilize additional software such as Foundation, Iridium, Aderant, SQL, NetDocs, InTapp, etc.
Salary Information:
California: The salary range for this position is $180,000 to $240,000 per year.
New York: The pay range for this position is $180,000 - $240,000 per year.
Illinois: The salary range for this position is $180,000 - $240,000 per year. This position is eligible for bonuses and medical, vision, and dental insurance.
Washington .: The pay range for this position is $180,000 - $240,000 per year, with medical, vision, and dental coverage available, including coverage for dependents and domestic partners.
The firm is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national or ethnic origin, ancestry, citizenship, age, marital status, protected medical condition, physical or mental disability, veteran status, or any other characteristics protected by law.
