Law Firm
Lexington, KY
Legal Staff Paralegal in Lexington, KY
Legal Staff
1-3 yrs required
No
Job Title: Case Manager
Job Responsibilities:
- Case Management: Overseeing tasks necessary for the completion of single event cases, including the analysis of documents and information. Utilize critical thinking and problem-solving skills to make recommendations to attorneys for case development and settlement.
- Customer Interaction: Provide exceptional customer service by addressing inquiries, concerns, and requests. Use effective communication skills to ensure a positive customer experience. Engage with people and excel in interpersonal communication. Offer empathetic guidance to prospective clients during the initial stages of the legal process, providing support during challenging periods in their lives.
- Availability: Accommodate variations in work schedules based on business needs.
- Time Management and Punctuality: Exhibit strong time management skills to prioritize tasks effectively. Ensure punctual and reliable attendance during scheduled shifts.
- Team Collaboration: Work collaboratively with team members and other departments to resolve client issues. Contribute to a positive team environment through effective communication and cooperation.
- Feedback and Improvement: Display a willingness to receive and apply constructive feedback for personal and professional development. Continuously strive for improvement in customer service skills and efficiency.
- Technical Proficiency: Possess strong computer and technical capabilities.
Education and Experience Information:
- Excellent communication and interpersonal skills.
- Ability to adapt to a dynamic work environment.
- .
- 1-3 years of prior office experience.
Salary Information:
- The text does not provide specific salary information for the Case Manager position.
Jun 20, 2025
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