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Associate Legal Compliance Analyst The candidate will review and effectively triage criminal and civil legal documents for validity to ensure they meet Federal, State and Local legislative requirements prior to fulfilling. Work directly with law enforcement professionals and attorneys to resolve any deficiencies within legal process. Respond to criminal and civil legal requests. Route legal process to correct resources when additional expertise or escalation is required. Quickly, effectively and accurately manage all inquiries categorized as “Emergency” and escalate to management when necessary. Effectively manage and process all preservation requests. Respond to life and death emergency calls from Law Enforcement and/or PSAP (Public Safety Answering Points). Provide 24X7 support to law enforcement and PSAP’s in emergency situations as needed on a rotating basis. Effectively utilize internal systems to enter, process, retrieve, respond and manage all assigned processing activities. Demonstrate excellent customer relations and advocacy. Keep abreast of company product features, capabilities and advancements and maintain a high degree of product knowledge. Exercise high level of discretion with when dealing with sensitive and/or classified information. Exhibit positive work ethic, flexibility, confidence, and ability to cope with stress. Must possess or have the ability to gain government security clearance. Knowledge of most Microsoft Office tools, i.e. Outlook, WORD, EXCEL, PowerPoint, etc is essential. Should have knowledge regarding VPN user ability. Must have AA Degree or relative work experience equivalent. Paralegal certification preferred. Telecom/ISP experience preferred. Legal compliance experience preferred.
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