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Information Technology Specialist GS-2210-07/09 (RG - DC) The candidate must have the following qualifications:: Identifying customer needs and requirements and analyzing system requirements. Installing and testing system security configuration, monitoring, operating, troubleshooting, and maintaining servers, workstations, laptops, and all associated hardware and software. Modifying, testing and implementing system backup and recovery strategies for assigned system. Diagnosing system failures to isolate source of problems between equipment, system software, and application programs. Planning and scheduling the installation of new or modified hardware, operating systems, and software applications. Utilizing Microsoft, System Center Configuration Manager (SCCM), Active Directory Users and Computers (ADUC), Event Viewer, Group Policy Management, IBM Endpoint Manager (IEM), etc. Analyzing problems reported and distinguishing among hardware, software, network and user-related problems. Traveling is required.
Qualification and Experience
For GS-07: In addition to the basic experience requirement stated above, applicants must meet at least one of the following to qualify for the GS-07 level: One year of successfully completed graduate level education (18 semester hours, 27 quarter hours or the equivalent) in computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field. OR Super Academic Achievement based on undergraduate study. OR 1+ year of appropriate specialized experience equivalent to at least the GS-05 level in the Federal service that demonstrates performance of tasks such as: (1) Translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language; (2) Interviewing subject-matter personnel to get facts regarding work processes, and synthesizing the resulting data into charts showing information flow; (3) Operating computer consoles where this involved choosing from among various procedures in responding to machine commands or unscheduled halts; (4) Scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency; or (5) Preparing documentation on cost/benefit studies where this involved summarizing the materials and organizing it in a logical fashion. For task examples 1-5, the level of work typically would have involved receiving clear, specific, and detailed instructions as to the methods, procedures, and guidelines to use.
For GS-09: In addition to the basic experience requirement stated above, applicants must meet at least one of the following to qualify for the GS-09 level: Master's or equivalent graduate degree or 2 years of progressively higher-level graduate education (36 semester hours, 54 quarter hours or the equivalent) leading to a master's or equivalent graduate degree in computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field. OR One year of appropriate specialized experience equivalent to at least the GS-07 level in the Federal service that demonstrates knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as typically is the case in development of minor modifications to parts of a system on the basis of detailed specifications provided. To be creditable, assignments must have involved completion of the following, or the equivalent: (1) Analysis of interrelationships of system components, (2) Planning the sequence of actions necessary to accomplish the assignment, and (3) Personal responsibility for at least a segment of the overall project. This level of work typically would have been performed following established methods and procedures or detailed instructions; using some judgment in applying analytical techniques, and would have required a good general working knowledge of automated data processing principles and methods.
Application deadline: 03/16/2018.
Announcement number: PATH-2018-0110. Apply online. No emails. Visit website for more details.
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