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Date Last Verified
Years of Experience
ProfileDirector - Foreclosure The candidate monitors and directs all facets of the Foreclosure Department including staffing levels, process management, daily attorney contact, reporting and procedures. In addition to overseeing and directing the day-to-day functions, the Director of Foreclosure is responsible for client presentations, monthly client performance reviews and rating agency meetings. Oversees and provides guidance, leadership, and coaching to department managers and supervisors in multiple sites. Maintains and monitors workflow, processes, volume, staffing, and performance of the departments. Designs and implements programs to improve foreclosure processing. Drives process change and new program implementation within the department. Develops and implements policies, procedures and training of the various team positions. Reviews department policies to ensure statutory compliance for Foreclosure law. Reviews and provides final approval or denial of foreclosure bids, escalated issues and litigation settlements. Ensures department timeline and production goals are met including timely first legal action, foreclosure timeframes, sale reporting and minimizing compensatory fee exposure. Hires, trains and evaluates employee performance. Ensures strict adherence with HUD Guidelines, applicable GSE, municipal and investor requirements and internal policies. Works with Corporate Legal/Compliance, Attorney Network management and External Audit to monitor attorney performance. Communicates with all levels of management, manages relationships with internal and external business partners. Excels in multi-tasking and managing numerous priorities while adhering to strict deadlines. Participates in due diligence research for prospective loan portfolio purchases as needed. Monitors developments in applicable laws and regulations and distributes compliance-related process changes.
Qualification and Experience
A Bachelor's Degree required; JD or Masters preferred. Must have demonstrated experience reporting, analyzing, interpreting and researching complex issues, data and information. Should have experience with analytical, critical thinking, problem solving and making sound business decisions. 7 years of experience is preferred. Effective verbal and written communication skills are required. Experience with fulfilling legal obligations required of mortgage servicers/debt collectors is required. Should have knowledge and understanding of servicing secured assets. Knowledge of GSE and GNMA servicing requirements is required. Must have thorough understanding of foreclosure rules and processes from a mortgage servicing perspective. Should have strong organizational and time management skills. Should have managerial skills including strong organizational and leadership skills.
Shellpoint Mortgage Servicing
PO Box 10826
Greenville, SC 29603