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Carrot Peelers, Sales, Personality and Your Job Search
In-House
Attorney
Corporate - General
1-2 yrs required
Client Representative, Inside The candidate: Meets and exceeds goals of increasing Westlaw customer revenue and usage in the assigned territory through telephone and web trainings and other related activities. Contacts via phone required number of customers to provide customers with training on Westlaw and solutions to ensure customer’s satisfaction. Maintains a superior level of knowledge and understanding/expertise on Westlaw, other business of law products and practice areas relevant to law firm customers. Maintains high level of knowledge and understanding of the business, systems, promotions and objectives and all other applications as appropriate. Promotes new products. Closely partners with appropriate field team and others on a formal and informal basis to achieve customer training and usage/revenue goals as well as overall customer satisfaction. Accurately log and report daily activities via various business systems and departmental processes. Perform other related duties/special projects as directed by management in a timely and accurate manner. J.D. degree required; license preferred. 1-2 years legal experience preferred. Experience in law firm setting or with law firm customers preferred. Should have experience/background in online legal research tools. Should have high degree of professionalism and flexibility.
Req #: JREQ095431
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