Legal Staff Paralegal in Baton Rouge, LA

Profile

Project Coordinator-Consulting
Duties: Responsible for various tasks with respect to projects coordinated through the Consulting Division to meet the Firm’s strategic goals and initiatives. These tasks include correspondence with clients, claimants, vendors, and internal team members regarding project action items and issues, and provides project assistance primarily to the settlement funds team, managers, and directors. Interacts and provides support to claimants and call center agents. Supports and assists with training for call center agents, responds to inquiries from and drafts correspondence to claimants and attorneys, coordinates setup and implementation of call center processes and procedures. Performs quality control of claimant communications via email, phone, and mail. Under direct supervision: Assists with mass email campaigns with direction from project managers. May setup settlement fund EIN, and related requirements. Performs database/claim updates with respect to all types of project scenarios and/or issues. Receives, logs, and files claim documentation and other incoming correspondence. Assists in claim review process as requested by project managers. Investigates issues related to settlement funds projects as needed. Creates reports, spreadsheets, or other documents to ensure appropriate tracking of claim entries as needed. Performs service area administrative tasks (accounts payable processing, vendor relationship management, meeting facilitation, etc.). Documents procedures performed, findings or other issues, draft/compile reports and correspondence. Communicates with supervisor any obstacles or items of concern. Complies with the professional and Firm requirements (e.g., employee handbook requirements, time entry procedures), quality control document requirement, confidentiality requirements related to claimant PII and client engagements, proposal, personnel, and job related information. Attends and actively engages in training sessions or meetings as required. Maintains a positive attitude and is receptive to feedback.

Qualification and Experience

Qualifications: Bachelor’s degree is preferred. 3-5 years of experience in paralegal, legal assistant, claims analysis, administrative assistant support, or other related field. Strong organizational skills required. Must demonstrate critical thinking and project management skill capabilities. Must have excellent interpersonal, written and verbal communication skills in business and technical environment and within a diverse group of individuals. Must demonstrate ability to work effectively, independently and within a team structure. Able to work in a dynamic, fast-paced, innovative, and continuously changing environment. Ability to perform effectively, efficiently, and with quality under tight deadlines and manage multiple priorities. Must possess a high degree of professionalism including the ability to maintain high levels of confidentiality. Must be computer literate with the capability of performing at an intermediate or advanced level with respect to the Microsoft Office Suite products, specifically Excel, Word and PowerPoint.

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