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Carrot Peelers, Sales, Personality and Your Job Search
In-House
Legal Staff
Corporate - Contract Law
Min 1 yrs required
Contract Specialist The candidate will be responsible for drafting and maintaining contract administration documentation and all documents throughout the life-cycle of the franchise relationship including the assessment of a potential candidate, drafting and compiling terms and conditions, and routine change management activities such as amendments, consolidations, and renewal agreements. The contract specialist must possess the ability to work with customers (franchisees, brand representatives, franchise sales), finance, and the legal department to effectively negotiate and memorialize complex deal terms. Will be responsible for accurately preparing, analyzing, distributing, and updating Franchise Review Committee documentation mapping, reports, agenda, minutes, correspondence letters and ancillary materials. Key participant in renewals working with brand representatives to establish renewal strategies using assembled account information. Upholds strict adherence to policies and procedures, ensuring required documentation, reviews, and approvals are obtained. This position is the first line of professional and courteous communication between the company and its customers/franchisees on a variety of complex substantive and process issues. Works closely with the franchisees, brand representatives, franchise sales, finance and legal to negotiate and resolve issues. The contract specialist is the key knowledge resource for both our internal and external client base possessing a full understanding of our franchise agreement, associated addenda, and processes/systems. Prioritizes and manages activities effectively to meet commitments and schedules; consistently meeting deadlines. Diligent follow-through on pending tasks. The contract specialist “owns” the Microsoft CRM case concept for each deal type new sale, renewal, and all other contractual change types and is responsible for ensuring that each deal meets detailed requirements through the point of completion. Responds to customer’s priority needs for service and support; ensuring individual customer needs are met; seeking customer feedback; and determining and initiating the appropriate course of action. Respond to requests for information, documents, and status of file/matter in a timely manner. Responsible for maintaining and updating franchisee information in appropriate systems, including activity and exception reporting. The contract specialist must complete the 1st level review of all financially impactful fields reducing our risk of error; this requires interpretation of deal contractual provisions and evaluation of system requirements.
Qualification and Experience
The candidate should have experience preparing legal documents (Drafting Experience). Must have excellent customer service skills. Paralegal Certificate or JD preferred. Must have proven analytical and research skills. Must have strong time management, planning and organization skills. Strong PC skills, including experience using MS Office, MS Outlook and MS Browsers is required. Must have a background in franchising, familiarity with contract administration activities, real estate, and good analytical skills will enhance credentials. B.S./B.A. Business Administration, JD, Operations, or related discipline preferred.
Ref 9234BR
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