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Years of Experience
Date Last Verified
ProfileImmigration Services Analyst, GS 9 - 12 Duties: Plan and conduct a variety of management programs or activities that will impact center activities or operations. Monitor operational activities to ensure they meet compliance requirements. Conduct training for USCIS staff on standardized procedures and processes related to their duties. Act as the Contracting Officer Representative (upon completion of DHS mandated certification requirements) at local level, performing and/or supporting COR functions or contractor oversight to ensure compliance with the contract and the SPW/PWS. Respond to case specific inquiries from internal and external stakeholders, including various USCIS offices, contractors, and other government agencies. Perform research and conduct studies which involve the search and examination of USCIS records and databases to obtain pertinent information on cases, policies, procedures, and other similar matters to make determinations on case specific problems. Coordinate with Adjudications Personnel to resolve issues with pending and/or completed applications and petitions. Coordinate and implement management information systems that focus on long and short range plans, policies and programs related to goals, objectives and priorities established by statutes, executive orders, DHS, Program Managers, and/or supervisors. Research, prepare and provide verbal or written technical guidance, information and support to various USCIS office management staff in the application of management systems and/or programs. Conduct data queries, validate and analyze data, and create reports for management on program elements. Deadline: 03/19/2018
Qualification and Experience
GS-09: Must qualify at the GS-09 level if Must possess 1 year of specialized experience, which is equivalent to the GS-07 level in the federal government, that equipped with the skills needed to successfully perform the duties of the position. Must have experience performing the following duties: Developing background information for studies; researching official documents; compiling and charting statistical data; interviewing employees and supervisors; gathering, summarizing and analyzing information for incorporation into final reports; carrying out specified portions or segments of specific projects; identifying and recommending solutions to problems. OR
May substitute a Master's degree or 2 full years of graduate education leading to such a degree in any field or a J.D. or L.L.B. degree for experience required at the GS-09 grade level. Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position.
GS-11: Should qualify at the GS-11 level if possess 1 year of specialized experience, which is equivalent to the GS-09 level in the federal government, that equipped with the skills needed to successfully perform the duties of the position. Must have experience performing the following duties: Gathering, reviewing, verifying and consolidating information and statistical data; conducting studies to identify, analyze, and recommend solutions to problems in organizational structure, staffing, administrative procedures, work processes, or workload distribution; using qualitative and quantitative analytical techniques to assess factual or procedural issues related to management processes, systems and mission support programs. OR
You may substitute a doctoral degree (PhD or equivalent degree) or three full years of progressively higher-level graduate education leading to such a degree in any field, or L.L.M. if related for experience at the GS-11 grade level. Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.
GS-12: In Addition to the requirements at the lower grade level(s), you qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Performing a variety of budgetary and administrative functions implementing an organization's budgetary program; Conducting studies, analyzing findings and making recommendations on substantive operating programs; Conducting detailed analyses of complex functions and work processes such as production standards, workloads, and appropriate staffing levels; Developing guidance on management evaluation techniques; Developing manuals and directives covering the administrative aspects of field operations.
Announcement number: CIS-10150523-D09. Note: Apply online, No emails.
U.S. Department Of Homeland Security U.S. Citizenship and Immigration Services
70 Kimball Avenue
South Burlington, VT 05403