Job Details

Bilingual Client Intake Specialist

Company name

Organization Type

Law Firm

Job Type

Legal Staff

Date Last Verified

May 20,2019

Valid Through

Sep 02,2019

Posted on

Dec 25,2018

Years of Experience

Min 2 yrs required

Location

Washington, DC, United States

Employment Type

Full-time

Industry

Legal
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Bilingual Client Intake Specialist
The candidate: serves as primary point of contact and triages prospective clients to the appropriate resource based on client needs, geographic location and other qualifying firm criteria. Responds to potential clients via phone, email, chat and text. Coordinates and assists with the intake schedules for the all attorneys. Ensures the timely response from the attorneys to the prospective clients. Performs client relation responsibilities to ensure customer satisfaction and conflict resolution. Seeks client feedback to improve future firm-client relationships. Assists with other essential functions of the firm. Must be Bilingual (English & Spanish) written and verbal communication, interpersonal, and customer-service skills. Bachelor’s Degree or 2+ years’ relevant work experience is preferred.

Company info

Hiring Coordinator
Price Benowitz LLP.
409 7th Street NW
Suite 200
Washington, DC 20004

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