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Organization TypePublic Interest
Years of Experience
Date Last Verified
Hotline Coordinator-Paralegal â€“ Health Consumer Center Duties: Serve as hotline coordinator for HCCâ€™s consumer hotline. Engage in oversight of the logistics of hotline, including ensuring appropriate hotline scheduling, intake and coordination of case assignment, monitor quality control issues and case status, mentoring and training of intake screeners and hotline advocates. Will maintain a caseload of health advocacy cases and will assist with compiling hotline call data and some grant reporting related to hotline activities. Will also include participation in HCC outreach and community events. Will be based out of office, but will require regular travel to other offices and client sites. Will report directly to the HCC Supervising Attorney.
Qualification and Experience
Qualifications: BA degree and 3+ yearsâ€™ experience. Excellent writing, speaking and organizational skills and the proven ability to communicate effectively with clients, community organizations, attorneys, the judiciary and the public as well as demonstrated capacity to mentor paralegals and screeners. Experience advocating for individuals or other advocacy work involving health and benefits issues preferred; Health expertise preferred. Bilingual skills in Spanish preferred. Highly motivated individual passionate about public service work, with sensitivity to those in crisis. A non-supervisory leader with excellent communication and interpersonal skills, and experience working with paralegals.
Ref. 37828. Send a cover letter, resume and a writing sample.
Company infoElizabeth Brown