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Years of Experience
Date Last Verified
Manager - Telephone Regulatory The Candidate will be responsible for actively and consistently support all efforts to simplify and enhance the customer experience. Ensure companyâ€™s 911 compliance. act as day-to-day liaison/escalation point for 911 and interaction with internal stakeholders related to implementation and management of regulatory requirements. Acts as a Regulatory interface for new voice launches, including 911 and tariff requirements. Performs outreach to Public Safety Answering Points (PSAPs) for contact and notification data in support of new voice launches. Process Selective Router, ALI Database and new market requests for NPA-NXX additions or ports. Updates and maintains internal 911 and regulatory docket databases. Manages an ongoing list of covered business customers for annual FCC 911 Reliability Certification. tracks annual filing dates, audits, and prepares filing for approval. submits approved filings in FCC systems. Supervises compliance issues with internal stakeholders and coordinates the development of telecom regulatory filings with state and federal authorities (e.g., tariffs and commission data requests). Oversees and prepares transmittal files of tariffs and price guides for customer websites and ensures up-to-date and accurate online tariff and price guide information. Manages the collection and coordination of data required for regulatory filings. coordinates the drafting, review and necessary internal approvals. Represents Regulatory in internal company project meetings to ensure compliance with regulations. also provides project analysis and ongoing updates to management. Tracks open issues and prepares status reports as needed. also prepares, distributes and follows up on compliance reviews. Performs research and support for internal company initiatives and regulatory matters, as needed. â€ƒ
Qualification and Experience
The candidate should have Bachelorâ€™s degree in relevant area and Paralegal Certificate or equivalent preferred with Regulatory work experience in telecom industry 7+, Competitive LEC 911 regulatory work experience 5+, Paralegal work experience 5+, Competitive LEC Tariff/Terms Experience 3+ and Mobile telecom regulatory experience, a plus. Should have ability to read, write, speak and understand English with Strong knowledge of telecommunications regulatory issues and processes, including 911 service and have knowledge of FCC and State regulatory tariff filing requirements with ability to communicate information internally and discuss competently with state and federal regulatory agencies. Ability to analyze and interpret data. Strong ability to communicate orally and in writing in a clear and straightforward manner. Ability to communicate with all levels of management and company personnel. Ability to handle multiple projects and tasks simultaneously. Ability to maintain confidentiality. Ability to make decisions and solve problems while working under pressure. Ability to prioritize and organize effectively. Ability to practice good judgment and take appropriate initiative to accomplish job duties effectively. Ability to use personal computer with advanced knowledge of Microsoft Office programs (Word, Excel, Adobe, and PowerPoint).
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