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Public Assistance Appeals Officer The candidate will be responsible for the drafting, routing, forwarding, and tracking of all administrative appeals within the Public Assistance Program. Works with municipalities, counties, private non-profits, and other state agencies to write state recommendations analyzing the merits of the appeal and offering additional arguments to supplement the appeal. Drafting the state recommendations. Submitting appeals to FEMA within regulatory timeframes. Maintain a system to track the appeal and notify appellants of any updates or changes. May be required to draft a response to Requests for Information issued by FEMA when a State response is appropriate. Serves as liaison between the appellant and Federal government. Responsible for the drafting of state recommendations. Works closely with the appellants and grant managers to gather case supporting documentation. Utilizes legal analysis to offer the best arguments for appellants. Provides customer service and technical assistance to appellants. Prepares management memos on all appeal determinations. Tracks the progress of appeals for weekly management update. Identifies opportunities for alternate resolution. Must be proficient knowledge and skills with Microsoft Word.
Requisition No: 32865
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