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SBA Client Specialist The candidate will generate commitment letters, communicate with customers, order all 3rd party reports and title work, track expenses and fees, engage legal counsel for trusts, deed restrictions, and unique language, collect items required to clear conditions to close, and drive a deal toward closing. Will provide administrative support for the SBA Sales Team and is responsible for the day to day interaction between Huntington and the client, coordinating the closing of SBA Loans. Obtain all necessary collateral reports and information required to meet the terms and conditions of credit approval. Works with UCC secured, titled collateral, commercial real estate, construction, and public sector programs. Manage an application pipeline and/or customer portfolio as well as expediting the loan closing process. Assist in providing exemplary service to lending customers of Huntington. Coordinate the closing date with the customer and the markets, while managing an active pipeline. Role requires calling and constant customer interaction. High School Diploma is required. Should have 1+ year of experience with Customer Service/Sales, document collection, and problem resolution in financial environment. Experience with Business Banking/Commercial closing/loan documentation is preferred. Experience Velocity, HAWC, ASF, ESS is preferred. Paralegal Certificate or Associate Degree is preferred. A very outgoing, strong Sales/Customer Service Personality is required. Strong written and verbal communication skills as well as organizational skills are needed. Must have excellent PC skills to include Microsoft Office software, as well as knowledge of HNB mainframe systems. Ability to interact with internal and external customers to achieve positive results and work in a fast-paced, production environment is needed.
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