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Carrot Peelers, Sales, Personality and Your Job Search
In-House
Legal Staff
Labor & Employment
Min 3 yrs required
Class Action Settlements Project Manager The candidate will listen and understand client needs and anticipate obstacles to client satisfaction; ability to represent client’s needs internally. Will drive deadlines with quality outcomes; ownership and accountability of the overall delivery for the client. Meet billable hour goals and ensure subordinates also meet targets for utilization and quality. Strive to meet the needs of the client while building internal relationships; understand and learn the business areas that we depend on; support new efforts and approaches; foster an environment of continuous improvements through implementation of feedback and lessons learned. Manage escalations from various departments to ensure timely and accurate resolution and a superior client experience; proactive identification of trends, issues and execution of a mitigation plan to correct root cause. Identify important quality trends and to implement improvements; willingness to problem solve to identify root cause; provide feedback and coaching to the team where appropriate. Timely and accurate invoicing to the clients; proactive identification of potential errors; validation and ownership for accurate invoicing to contract; timely communication of changes to Finance; timely collection of past due invoices; close monitoring of project to budget. Accurate forecasting of planned revenue based on anticipated stages of work. Oversight of direct reports including interviewing and hiring, training and ongoing development; effective delegation and engagement; modeling leadership behaviors and appropriately addressing disciplinary issues when necessary. A Bachelor’s degree or equivalent experience is required. Should have 3+ years of account management, client services and/or project management experience is required; preferably with budget responsibility for the project. Exceptional communication skills are required. Bachelor's is needed. Paralegal or legal is needed. Should have 3+ years of pqe. Strong external client facing is needed. Banking or financial services is needed. Speaking to all levels within an organization internally and externally is needed. Excellent computer skills (hardware/software/terminology) is essential. Exceptional planning and organizational skill are needed. Previous leadership experience with responsibility for basic supervisor duties (hiring, developing, disciplining staff) is preferred. Background in banking or financial services; previous class action administration is preferred. Paralegal experience is also highly desirable.
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