Job Details

Complex Claims Specialist, Cyber/tech

Company name

Ironshore Inc.

Organization Type


Job Type

Non-practicing Attorney

Date Last Verified

Nov 09,2019

Valid Through

Feb 22,2020

Posted on

May 11,2018

Years of Experience

Min 7 yrs required


New York City, NY, United States

Employment Type



Practice Area
Insurance Defense >> Insurance Defense
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Complex Claims Specialist, Cyber/Tech
The candidate with minimal supervision, handles a book of Cyber/Technology Professional Liability claims, throughout the entire claim's life cycle. Responsible for conducting investigations, recommending adequate reserves, monitoring, documenting, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business. Handle first party data breach claims on an emergent basis while delivering excellent customer service. Analyzes, investigates, and evaluates the loss to determine coverage and claim disposition. Utilizes the Claim Systems to document claims and to diary future events or follow-up. Within prescribed settlement authority for line of business, establishes appropriate reserves for both indemnity and expense and reviews on a regular basis to ensure adequacy. Makes recommendations to set reserves at appropriate level for claims outside of authority level. Prepares comprehensive reports as required. Identifies and communicates specific claim trends and account and/or policy issues to management and underwriting. Manages the litigation process through the retention of counsel. Adheres to litigation guidelines to include budget, bill review and payment. Pro-actively manages the case resolution process. Actively participates in mediations and arbitrations, within limit of settlement authority. Pro-actively manage vendors, by obtaining budgets and monitoring for adherence. Provides claims marketing services by meeting with brokers, risk managers and reinsurers, as necessary. As required, maintains insurance adjuster licenses.

Qualification and Experience

A Bachelor’s Degree required. J.D. or other advanced degree preferred. 7 + years claims/legal experience, with at least 2 years within a technical specialty preferred. Should have advanced knowledge of claims handling concepts, practices and techniques, to include to coverage issues, and Cyber/Tech product line knowledge. Functional knowledge of law and insurance regulations in various jurisdictions is required. Must have demonstrated advanced verbal and written communications skills.

Company info

Hiring Coordinator
Ironshore Inc.
28 Liberty Street, 4th Floor
New York City, NY 10005

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