Job Details


Company name


Organization Type


Job Type

Legal Staff

Date Last Verified

Oct 14, 2021

Valid Through

Jan 27, 2022

Posted on

Sep 12, 2021

Years of Experience

Min 1 yrs required


Washington, DC, United States

Employment Type



Practice Area
Litigation >> Litigation - General/Commercial
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Duties: Assist in the receipt and evaluation of new complaints. Evaluation, triage, and prioritization incoming cases, ascertain and assess initial facts in order to continue service in the best possible manner. Perform detailed analysis of case intake data including following-up in cases of incomplete data to assemble required details to finalize the intake process. Follow OCR Case Resolution Manual (CRM) and other policies to complete case intake actions adhering to civil rights and privacy statutes and policies. Process Civil Rights and Privacy complaints by responding to correspondence and phone calls. Retrieve calls from hotline and enter into call log, answering calls and interact with customers about complaints or other inquiries. Support HQ and/or Regional staff in conducting investigations. Prepare case closure documents. Perform other tasks in support of OCR’s complaint resolution process. Direct calls to the proper case receipt personnel or re-direct calls to OCR, HHS, or other governmental offices.

Qualification and Experience

Qualifications: Requires paralegal certificate, or JD Degree, or currently attending an ABA-accredited law school, having completed 1+ year of study. 1+ year of litigation paralegal experience required. Must have basic legal knowledge, including knowledge of standard legal citation to cite check legal motions and memorandum and must have sufficient experience with legal research tools such as LEXIS and Westlaw to perform basic legal research. Requires excellent written and oral communication skills, thorough knowledge and hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, imaging, and hardware systems. Familiarity with ESI tools and knowledge of eDiscovery procedures and resources. Ability to consistently deliver highest quality work under extreme pressure will be very important.
Preferred Qualifications: Trial experience very helpful. Automated litigation support experience valued. Familiar or have direct experience with HIPAA compliance, laws, and or regulations.

Additional info

Ref. R0063473

Company info

Hiring Coordinator
1525 Wilson Blvd.
Suite 900
Arlington, VA 22209

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