Job Details

Child Support Specialist Trainee

Company name

Maryland Department of Human Services

Organization Type


Job Type

Legal Staff

Date Last Verified

Jun 14,2019

Valid Through

Sep 27,2019

Posted on

Apr 29,2019

Min Salary/Max Salary

USD 31238 to 48909 Annually


Elkton, MD, United States

Employment Type



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Child Support Specialist Trainee
The candidate: Learns to obtain, verify and analyze information from custodial and non-custodial parents, employers, financial institutions, private and governmental resources, health insurance carriers and others and use that information to locate non-custodial parents, establish paternity, verify income and assets and determine the ability of non-custodial parents to pay child support and provide health insurance. Learns to negotiate voluntary agreements for payment of child support and liquidation of arrears with custodial and non-custodial parents in accordance with State regulations and guidelines. Learns to initiate and prepare a variety of documents for administrative or court hearings, such as support payment modifications, wage withholdings, earnings assignments, interstate transmittals, subpoenas, bench warrants and show cause orders in order to collect current or past due child support payments. Learns to identify circumstances that contribute to a problem in collecting child support or providing health insurance coverage, determine which private and governmental services and programs, such as mediation services, employment and job counseling services, visitation access program or young fathers’ program address the problem and refer parents to those services and programs. Learns to monitor the receipt of child support payments and review case records and payment activities to determine the need for and type of enforcement activities warranted. Learns to investigate and resolve disputes resulting from license suspensions, tax intercepts and other remedies used to enforce and collect child support. Learns to initiate and negotiate establishment and enforcement of new or existing child support orders in out-of-state cases. Learns to prepare and present testimony for judicial and administrative hearings related to child support enforcement and collection. Learns to prepare and review case records to ensure the validity of information to be presented in court by the legal services attorney. Learns to maintain and update case records by using automated systems and case folder documents; Learns to respond to inquiries from custodial and non-custodial parents, employers, courts, public officials, attorneys, other State agencies and out-of-state agencies in order to resolve issues related to child support cases. Learns to coordinate genetic testing arrangements with certified medical facilities. Learns to serve as liaison between Child Support Enforcement Administration and other State agencies, local agencies, the State’s Attorney’s Office and the courts. Learns to place appropriate markers on case records in cases in which family violence or abuse has occurred, monitor the case to ensure that custodial and non-custodial parents, other caretakers and children are protected and refer abused caretakers and dependent children to family shelters or other protective services. May learn to assist at orientation sessions for new applicants or for non-custodial parents by presenting information about child support program services and related services that may be helpful. May learn to represent the State as complainant in order to obtain or enforce court orders for support.

Qualification and Experience

The candidate must have an Associate of Arts degree in social services, human services, legal studies, public administration or similar fields of study from an accredited college or university. Should have a Bachelor’s degree from an accredited college or university may be substituted for the required education. Should have experience investigating and analyzing child support cases and initiating appropriate actions to establish, maintain or enforce support payments for dependent children in accordance with Federal and State laws, rules and regulations may be substituted for the required education on a year-for-year basis. (IMPORTANT: If intending to use this substitution for education, please include job duties and information detailing how you possess the specific aspects of the Child Support Specialist-level experience listed above.).

Application deadline: 7/1/2019.

Additional info

Recruitment #18-004572-0001

Company info

Hiring Coordinator
Maryland Department of Human Services
311 West Saratoga Street,
Baltimore, MD 21201

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