Job Details

Na Dsp Contractor Relations Investigator

Company name, Inc.

Organization Type


Job Type


Valid Through

Sep 24,2019

Posted on

Jun 11,2019

Years of Experience

Min 5 yrs required


Seattle, WA, United States

Employment Type



Practice Area
Contract Law >> Contract Law
Labor & Employment >> Labor & Employment
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NA DSP Contractor Relations Investigator
The candidate supports firm’s U.S. Delivery Stations. Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation. Independently manage assigned casework, bringing investigations to closure rapidly and definitively. Design, collect, and analyze multiple levels of employee and stakeholder feedback. Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation. Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues. Partner to engage in continuous improvement of communication vehicles and practices. Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for Delivery Station Associates and Drivers. Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations. Work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.

Qualification and Experience

A Bachelor’s degree required. Advanced degree, JD, or other specialized training in labor/employee relations a significant plus. Should have 5+ years combined human resources, labor relations, investigative, or legal experience, and demonstrated passion for employee relations, labor relations, investigations, or labor/employment law with an emphasis on labor and employee relations work. Must have solid understanding of federal and state employment and labor laws. Experience in conducting investigative fieldwork, including complainant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation is required. Prior experience supporting hourly employee client groups is required. Experience in manufacturing/distribution/call center environment is desired.

Additional info

Job ID: 873527

Company info

Hiring Coordinator, Inc.
410 Terry Ave N
Suite 1200
Seattle, WA 98109

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