Job Details

Client Services Coordinator

Company name

Courtroom Sciences Inc.

Organization Type

In-House

Job Type

Legal Staff

Date Last Verified

Feb 14,2020

Valid Through

May 29,2020

Posted on

Feb 23,2019

Location

Irving, TX, United States

Employment Type

Full-time

Industry

Legal
Practice Area
Other >> Other
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Profile

Client Services Coordinator
RESPONSIBILITIES: Professionally handle incoming requests via phone and email from Clients and ensuring issues are resolved both promptly and thoroughly. Handle client request and thoroughly educate them on company procedures Provide Quality service in areas of handling inquires, troubleshooting and account assistance Accurately assist Clients in compliance with State and Federal Rules of Civil Procedure. Expedite Records requests with Custodians when required by Clients.

Qualification and Experience

Qualifications: Paralegal degree and/or certification preferred. Knowledge of HIPAA regulations/Privacy Laws. Proficiency with Microsoft Office (e.g., Excel, Word, and Outlook). Knowledge and understanding of Meta Records 8 (preferred, will provide training). Experience working in a client facing role. Highly developed integrity and commitment to client satisfaction. Experience in handling high pressure situations. Ability to communicate clearly and professionally, both verbally and in writing. Strong listening skills, attention to detail and time-management skills. Requires excellent interpersonal skills and computer literacy. Manages a number of projects at one time, and may be interrupted frequently to meet the needs and requests of employees.

Additional info

Ref. 9525

Company info

Hiring Coordinator
Courtroom Sciences Inc.
4950 North OConnor Road
Corporate Plaza One, First Floor
Irving, TX 75062-2718

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