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Paralegal/Legal Assistant for Claim Analyst Responsibilities: Acts as administrate support for the Chief Operating Officer (COO). Acts as liaison between corporate and field offices to facilitate the gathering of information that will allow proper response to claim losses and legal documents.. Communicate clearly, concisely, and professionally with clients, team members, and LII staff. Creation of documents to support claims being processed. Directs preparation and filing of paperwork for government agencies to process claims. Frequently communicate with governmental agencies holding the funds. Handles various personal issues for the LII Mailing Campaign. Identifies exposures to the company and reports to senior-level management on pending claims and litigation that may have an. adverse impact on the corporate goals. Maintain accurate records of all claim information and client communications. Maintain confidentiality, use sound judgment, and perform independently while performing the duties of the Claim Analyst. Perform high-level internet research to find documents and information. Processes new claims and disseminates the claims to the appropriate parties. Reviews and analyzes information for claims being processed by the COO. Takes notes and composes and prepares confidential correspondence, reports and other complex documents. Use of customer service skills, phone & email etiquette, and overall business best-practices. Utilize and function in Excel, Microsoft Word and Adobe. Verbal communication in order to communicate effectively with clients and governmental agencies. Write cover letters, compose emails to claimants and record claim notes daily.
Qualification and Experience
Qualifications: Previous experience in the legal field, investigations or other related fields. Experience in conflict resolution. Strong negotiation skills. Excellent written and verbal communication skills. Deadline and detail-oriented. Problem Solving. Independent thinker. Customer service. Written and Oral communication. Genealogy Research. Cloud applications. Office Suite applications. Tracking software. Maintain standards of conduct. Be respectful of self and others. Possess cultural and political awareness and sensitivity. Be flexible. Demonstrate sound work ethics. Be consistent and fair. Participate in training initiatives.
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