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Operations and Compliance Specialist The candidate will coordinate member onboarding and product delivery by managing documentation such as lending agreements, mortgage purchase agreements, transactions agreements, account agreements, letters of credit, and authorization documentation. Will provide guidance and support to members enabling them to utilize the Bank's services and online platforms; work closely with Bank leadership to understand and track negotiated terms; complete and file UCC financing statements in connection with the Bank's secured lending, facilitates execution of Inter-Creditor Agreements between the Bank and other lenders; and work together with internal stakeholders to accomplish initiatives that serve the Bank's members. Manage and process the flow of documentation in and out of the Bank. Interact with members providing them with guidance on required documentation and execution. Possess and exhibit a high degree of customer service to ensure positive member experience. Coordinate and track negotiated terms; understand and communicate the impact of such customized agreements to the Bank and the member. Partner with the Law Department to ensure that all documents are current and the appropriate versions are available to members and internal staff and to implement changes resulting from regulatory or legal development. Collaborate with cross-functional teams to identify business risks and exposures, ensure compliance with federal regulations on an ongoing basis as well as in preparation for the implementation of new products and activities. Includes representing the Department in meetings and discussions. Responsible for participating in a cross-functional team in Member Product Support Group on New Member Process, Member Bank Mergers and Liquidations to ensure member education and proper legal agreements are completed. Diligently adhering to department and Bank policies, while also seeking out process improvements. Develop and present key metrics. Contribute to projects beyond the day-to-day. Identify or escalate problems, collect data, establish facts, draw valid conclusions and participate in creating solutions. Integrate feedback from members and leadership into processes. Should preferably have a Bachelor's degree (Business / Management fields). Legal education such as Paralegal certification or J.D. degree is helpful. Must have 0-5 years of operations or documentation experience.
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