Job Details

Knowledge Management Analyst Technology

Company name

Organization Type

Law Firm

Job Type

Legal Staff

Years of Experience

Min 3 yrs required

Location

Portland, OR

Date Last Verified

Feb 16,2018

Posted on

Feb 15,2018
Practice Area
Information Technology >> Information Technology
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Knowledge Management Analyst-Technology Duties: Work closely with KM team, project stakeholders, and technical team members in support of project completion. Support internal and external facing technology. Provide day-to-day support for both internal and external users of the firm’s client extranet and assist with resolving vendor and technical issues. Assist with project intake and consultation coordination. Assist with document assembly project organization and template preparation, including coding templates for use with software. Assist with machine learning project organization and implementation. Assist with content management, which may include updating the firm intranet, databases and document repositories. Promote firm-wide use of KM technology and processes. Assist with legal technology research.

Qualification and Experience

Qualifications: Bachelor’s degree and 3 years’ experience in legal support or equivalent is required. Successful track record in client service and supporting practice teams. Experience working in a law firm in a KM role or as a practicing lawyer, paralegal or other direct legal support strongly preferred. Knowledge of legal concepts related to the business of the firm and the legal industry. Knowledge of current legal technology trends and industry demands. Familiarity with extranets, intranets, cloud-based collaboration platform, databases, document assembly capabilities, basic HTML. Proficiency with managing spreadsheets, database software and/or business systems. Ability to quickly master new technologies and become go-to problem solver. Passion for continuous improvement and learning. Excellent communication and client-service skills.

Additional info

Job #S20180212

Company info

Hiring Coordinator
Perkins Coie LLP
1120 Northwest Couch Street
10th Floor
Portland, OR 97209

Review:

"Great Work Environment "

Current Employee - Reviewed on December 18, 2017

I would like to see our current management team revised with possibly some new replacements to be available to take care of issues that arise in the office.

Pros : The work environment is excellent as everyone is very helpful and experienced. The benefits are awesome as well and everyone really cares about their clients.
Cons : I have found the firm to be somewhat slow in terms of how quickly they resolve issues that are occurring around the office. I have found this to be mostly related to our current management team though.
Current or former employee? : Current Employee

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