Job Details

Senior Project Manager

Company name

Epiq Systems, Inc.

Organization Type

In-House

Job Type

Legal Staff

Valid Through

Oct 24,2019

Posted on

Jul 11,2019

Years of Experience

Min 4 yrs required

Location

Boston, MA, United States

Employment Type

Full-time

Industry

Legal
Practice Area
Litigation >> Litigation - E-Discovery
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Senior Project Manager
The candidate will serve as a key leader in successfully managing assigned client relationships through effective project management coordination and execution. Serves as the primary liaison with key client representatives and owns the service delivery relationship for assigned projects; Drives overall client satisfaction through effective coordination and communication of client deliverables; Works with clients to establish best practices which meet their needs and addresses any prioritization issues that may arise; Prepares project forecasts and work schedules for assigned projects and implements projects forecasts and work schedules prepared by the Client Services Director; Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners; Manages and reports to clients on project budget and financial status; Provides strategic and tactical guidance to deliver EPIQ’s best practice for Client Services as well as cross-functionally within the e-discovery business unit; Consistently delivers proactive communication with clients and when client issues arises addresses those issues or expeditiously escalates to the Client Services Director; Ensures that an update to date record is maintained with regard to the status of all projects being worked on; Provides substantive oversight to client-specific projects on a day-to-day basis; Demonstrates leadership to both the client and internal partners, delivering project objectives professionally and with high quality; Instills confidence with the client and serves as a primary public face of Epiq’s high-quality service delivery offering.

Qualification and Experience

The candidate should have a solid understanding of eDiscovery and the litigation support industry which is typically a result of at least 4 years of experience in project management positions with law firms, corporate legal departments or eDiscovery service providers. Evidence of emerging leadership and staff development skills which help to motivate staff members and provide professional growth allowing them to assume additional responsibilities. A solid understanding of database design and management, data processing activities and legal document review requirements. Demonstrated ability in each of the following areas: ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met. Should have a bachelor’s degree. A graduate degree such as a Juris Doctorate (JD) degree or Masters of Business Administration (MBA) a plus. Should have 4+ years consulting, litigation support, paralegal or attorney experience in a law firm, corporate legal department or eDiscovery service provider.

Company info

Hiring Coordinator
Epiq Systems, Inc.
179 Lincoln Street
Suite 401
Boston, MA 02111

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