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Date Last Verified
Years of Experience
ProfileJudicial Support Specialist I - (Front Desk Receptionist) - Circuit Civil Court Operations Division The candidate provides customer service by operating a multi-line switchboard at the main desk for the AOC at the Dade County Courthouse; updates voice mail, checks and relay messages to appropriate personnel. Assists in-person visitors by responding to inquiries regarding case information and court hearings. Monitors and replaces signs weekly in the main lobby of the courthouse. Records, compiles, and retrieves information. Researches case information utilizing computer databases. Reports copier readings to Procurement as necessary. Receives and distributes mail. Maintains copies of and updates court directories. Provides assistance by maintaining and updating the Info booth digital display showing judicial events and courtroom assignments. Uploads court information on a weekly basis to the monitor in the lobby of the courthouse. Provides information on Circuit Judges, Civil and visiting judges and relocation information for judges including changes in courtroom and chamber assignments. Assists with office moves and furniture repair documentation. Acts as liaison with the Procurement office for distribution of publications to judges, ordering blank orders and supplies for unit. i.e., Juror certificates. Orders office supplies for the AOC offices in the Civil Division. Maintains accurate list of emergency preparedness items requested and delivered to judges in the Division. Assists with Emergency Duty phone distribution. Assists with the preparation of the emergency judgesâ€™ list and alternate lists; and related information published in the Daily Business Review. Assists the Program Coordinator in the Certified Process Server Program with maintaining and updating the active list of certified Process Servers. Provides information to court users and litigants requiring the services of a Process Server. Assists in the certification and recertification of Process Servers by receiving applications, taking photographs, assisting with administration of exam and coordination of the swearing in ceremony. Assists in the processing, coordination and distribution of For Want of Prosecution (FWOP) notices of hearing/orders. Performs other routine clerical duties such as opening and distributing incoming mail, data entry, filing, faxing, and photocopying. Performs related work as required. Should have 2+ years of college or vocational school education in Office Management/Operations, Paralegal or closely related field. Must have 2+ years of related experience in general clerical work and customer service. Bilingual English/Spanish is preferred. Knowledge of business English, spelling, punctuation and arithmetic is needed. Knowledge of court and program procedur is required. Knowledge of modern office practices, procedures, equipment and system is needed. Knowledge of personal computer software and applications â€“ Microsoft Office Outlook, Word and Excel is needed.
Eleventh Judicial Circuit of Florida
175 N.W. 1st Avenue
Miami, FL 33128