Job Details


Company name

Organization Type

Law Firm

Job Type

Legal Staff

Date Last Verified

Jan 17,2019

Valid Through

May 02,2019

Posted on

Jan 11,2019

Years of Experience

2-3 yrs required


Cleveland, OH, United States

Employment Type



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The candidate will be primarily responsible for representing the Firm in a polite, professional and courteous manner. Answering the Firm’s switchboard, welcoming visitors, tracking daily attendance and overseeing the scheduling of conference rooms as needed. Answers all incoming calls and directs to the appropriate people. Greets and welcomes clients/visitors and guides them appropriately based on their needs. Oversees the Cleveland Right Fax and distributes appropriately. Keeps apprised of daily attendance, return times and where floaters are assigned, so as to direct incoming phone calls to the correct person. Assists in the creation and revision of Firm directories with updates of new and terminated employees, their offices and extensions. Advises administrators, using the switchboard alarms, of any intruder or solicitor disturbing the receptionist area. Signs for and accepts mail deliveries. Communicates properly and promptly with BFCA personnel and external contacts at all times and must exhibit a high level of customer service. Assists with special projects as needed. Performs other duties as assigned.

Qualification and Experience

The candidate must have High School Diploma. 2-3 years of experience as a receptionist in a professional environment is required. A high level of proficiency with Microsoft Outlook, Excel and Word required. Must possess outstanding professionalism and communication skills to manage a variety of daily tasks and provide optimal client service. Must be able to work overtime if needed. Must possess an excellent customer service attitude.

Company info

Hiring Coordinator
200 Public Square
Suite 2300
Cleveland, OH 44114


"Great Salary"

Current Employee - Reviewed on July 21, 2017

I hope that management realizes how much it means to employees when they take the time out to connect on a personal level with them. Small things like that can make a big difference in the satisfaction of people working in the firm.

Pros : I found the salary and benefits here to be top of the market. Health insurance is affordable and the perks are great.
Cons : Management seems to be disconnected from associates and support staff. They don't do much to connect with us and aren't very accessible.
Current or former employee? : Current Employee