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Organization TypePublic Interest
Years of Experience
Date Last Verified
Director, Operations and Advocacy Division, D2 Responsibilities: Within delegated authority, lead and manage the Operations and Advocacy function, working collaboratively with other function leads to help deliver the blueprint set out in the “Creating a better” document. will provide primary support to the ERC, Humanitarian Coordinators (HCs), and Inter-Agency Standing Committee (IASC) Principals for Advocacy on behalf of affected people. Working with a team, will ensure the necessary flow of information, knowledge, and service occurs between the field, headquarters, and the ERC for this purpose, and will provide real-time, authoritative perspectives, insights, situational awareness, and facts from field-based leadership to inform Advocacy efforts. Will provide oversight of the Heads of Offices and maintain responsibility for operations in the field. Will be responsible for the following: Directs and manages the Operations and Advocacy Division. Provides strategic and technical leadership to ensure: effective and efficient operations in the field to ensure humanitarian aid reaches the intended affected people with maximum impact; public and private advocacy and negotiation to address specific access and protection priorities; and public and private advocacy on behalf of the humanitarian system for the rights and needs of affected people. Contributes to the formulation of the department’s overall strategies and policies by participating in various committees, preparing documents on policy issues, and acting, as required, in an advisory capacity to the USG/ASG; contribute to the overall management of the Department’s activities and operations; Advises the USG/ERC and ASG/DERC on appropriate engagement in humanitarian aid and coordination, and provides them with real-time, accurate information from the field to inform their advocacy efforts, both internal to the United Nations and externally. Through the work of country and regional offices, monitors developing and on-going emergencies, provides analysis of early warning information, and makes recommendations to the USG/ERC and ASG/DERC for appropriate action. Provides leadership to the development of innovative and/or change management programmes. Provides day-to-day management and support to field offices to ensure effective and timely response in crisis situations. Formulates and implement the substantive work programme of the Division under his/her supervision, determining priorities, and allocating resources for the completion of outputs and their timely delivery. Ensures Division’s work programme meets objectives laid out in the Strategic Plan and results Framework. Working, leads on the development of coherent strategies for crisis-affected countries, including the development of exit strategies, as necessary. Ensures full organizational alignment and provides leadership during the response to major, acute crises. In support of the USG/ERC and ASG/DERC, as well as independently as a senior member of leadership team, engages in public advocacy on behalf of the humanitarian community on the rights and needs of affected people; makes recommendations to the USG on negotiations required with parties and neighboring countries over access to victims and beneficiaries. Oversees the management of activities undertaken by the Division, ensuring that programmed activities are carried out in a timely fashion and co-ordinates work in the different areas both within the Division, and with other organizations of the System, donors and agencies as appropriate. Oversees and aligns organizational priorities across field offices for coordinated support for the delivery of humanitarian assistance in complex emergencies, natural disasters, and protracted crises. Coordinates with other Divisions at headquarters to consistently bring the best of skillsets to the field, and ensures timely and accurate flow of information up and down the organization. Co-ordinates and oversees the preparation of reports for presentation to intergovernmental bodies such as the Advisory Committee on Administrative and Budget Questions, Committee for Programme Coordination, Economic and Social Council, the General Assembly and other policy-making organs. Reports to intergovernmental bodies on budget/programme performance or on programmatic/substantive issues, as appropriate, particularly those presented in biannual and/or annual reports. At the request of the USG/ERC and/or ASG/DERC, represents at governmental and institutional meetings concerned with humanitarian aid. Ensures that the outputs produced by the Division maintain high-quality standards; that reports are clear, objective and based on comprehensive data. Ensures that all outputs produced by the office/division under supervision meet required standards before completion to ensure they comply with the relevant mandates. Develops system-wide messages and advocacy products, and engages informal advocacy-outreach activities, campaigns, and networks for joined-up advocacy priorities with partners. Working closely with the Humanitarian Financing and Resource Mobilization Division, advocates and provides real-time facts from the field for resource mobilization to support consolidated humanitarian response plans, flash appeals, and other financing plans, including the Global Humanitarian Overview and regular funding updates. Undertakes or oversees the programmatic/administrative tasks necessary for the functioning of the Division, including preparation of budgets, assigning and monitoring of performance parameters and critical indicators, reporting on budget/programme performance, preparation of inputs for results-based budgeting, evaluation of staff performance (PAS), interviews of candidates for job openings and evaluation of candidates. Working closely with the Information Management Branch, provide real-time information and guidance for situation reports, public information services, standards, templates, technical guidance, and trainings. Oversees the recruitment of staff for Division taking due account geographical and gender balance and other institutional values. Manages, guides, develops and trains staff under supervision; fosters teamwork and communication among staff in the Division and across organizational boundaries. Chairs meetings, seminars, etc., on substantive-related issues; represents the Organization at international, regional, inter-agency meetings, seminars and conference; provides programmatic/substantive expertise on an issue, or holds programmatic/substantive and organizational discussions with representatives of other institutions. Engages in private diplomacy to secure access to affected people. Monitors and provides evidence-based reporting on humanitarian access constraints and issues. Ensures effective coordination and complementary interface between Secretariat political and peacekeeping efforts and humanitarian assistance, and with development actors, particularly over transition issues. Supports the USG/ERC and ASG/DERC to deliver briefings to the Security Council, push advocacy efforts on implementation of Security Council and General Assembly resolutions, and advise the Secretary General. Perform other related duties as requested by the senior management of the Organization.
Qualification and Experience
Qualifications: Advanced university degree (Master’s degree or equivalent) in business or public administration, finance, accounting, law, social sciences or related area is required. A first-level university degree in combination with 2 years of qualifying experience may be accepted in lieu of the advanced university degree. 15+ years of progressively responsible experience in humanitarian assistance, emergency preparedness, disaster or crisis management, or related area is required. 5+ years of senior managerial experience is required. 5+ years of experience at the international level with the organisation, or other comparable international organisation is desired. English and French are the working languages of the United Nations Secretariat. Fluency in English is required. Knowledge of French is desirable. Knowledge of another UN official language is an advantage.
Deadline: 17 February 2018
Job Opening Number: 18-Humanitarian Affairs-OCHA-88667-D-New York ®
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