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Organization TypePublic Interest
Years of Experience
Date Last Verified
ProfileFair Hearing and Administrative Process Manager The candidate plans, organizes, conducts and supervises the Administrative Hearing process. Will ensure Regional Center is in compliance with the Lanterman Developmental Disabilities Services Act, Fair Hearing and Complaint Procedures. Directs management of the Educational Advocacy programs. Receives direction from the Executive Director. Provides general supervision to the Contract Officers and support staff. Supervises and responds to Fair Hearing and Due Process Hearing requests, including research informal decisions, representation in mediation, preparing hearing materials, communicating with outside legal counsel, and representing NLACRC at hearings. May recommend service policy or procedure modifications, trains appropriate staff on approved changes. Proposes policy on Administrative Hearing process, develops and disseminates procedures for implementation of approved policies. Ensures provision of Educational Advocacy support. Responds to and investigates consumer rights complaints (W&I Code, Section 4731), Early Start Complaints and Citizens Complaints, as assigned by the Executive Director. Responds to all Title 17 service provider matters on behalf of the agency. Responds to fiscal audit, vendor and facility appeals, and legal actions involving the regional center, as assigned by the Executive Director. Conducts New Staff Orientation and ongoing training with staff regarding the fair hearing procedure, 4731 complaint process, educational advocacy, Early Start, Title 17 and the Lanterman Developmental Disabilities Services Act. Provides staff/unit-specific training regarding application of the Lanterman Act and/or governing regulations to case management issues. Provides consultation and direction to Regional Center employees with regards to discharging all job duties related to service coordination and education advocacy. Analyzes hearing/appeal results, prepares and presents statistical and analytical reports on activities. May represent the agency or serve as liaison to governmental and community agencies, boards and committees, outside groups. Participates in leadership groups, as assigned. May serve as or represent other management level staff, when assigned.
Qualification and Experience
The candidate must have Master’s degree in Social Work or a related field and a minimum of 5 years of increasingly responsible professional experience (after graduation) in a related setting (experience in administrative hearings preferred). OR Juris Doctorate degree from an accredited law school and 2+ years of increasingly responsible professional experience (after graduation) in a closely related human services setting. Knowledge of California developmental services system, Regional Center internal operations (particularly in the area of eligibility and service delivery), administrative principles and practices, previous case management experience, California Code of Regulations (Title 17 and Title 22), California Early Intervention Services Act (Title 14), Lanterman Developmental Disabilities Services Act, management and supervisory principles and practices is must.
Requisition ID : 1306
Van Nuys OfficeNorth Los Angeles County Regional Center
9200 Oakdale Ave
Chatsworth, CA 91311