Complex Claims Specialist, Cyber/technology/media

Full-time 7 views
Company Hiscox Ltd Location Chicago, IL, United States



Min 8 yrs required


Jun 07, 2022

Sep 20, 2022

May 20, 2022


Complex Claims Specialist, Cyber/Technology/Media
Adjusts and resolves complex to severe claims that includes all phases of litigation
With minimal supervision, drafts complex coverage letters, including reservation of rights and denial letters. Reviews and analyzes claim documentation and legal filings. Drives litigation best practices to lead defense strategy on litigated files. Mentors Claim Examiners and Associate Claim Examiners. Uses superior knowledge and experience to affect positive claim outcomes via investigation, negotiation, and utilization of alternative dispute resolutions. Identifies emerging exposures and claims trends. Identifies suspected fraudulent claims and tracks with the special investigations unit. Accurately documents claim files with all relevant claim documentation, correspondence, and notes in compliance with company policies and applicable regulatory authorities. Develops content and conducts training for claims team and underwriters as requested. B.A./B.S degree from an accredited College or University preferred should have 8+ years of claims handling experience; A JD from an ABA-accredited law school may be considered as a supplement to claims handling experience; experience attending and leading mediations, arbitrations, and trials; demonstrated ability to advance product innovation or develop a greater understanding of other aspects of the business through training or other relevant projects; experience in mentoring and training other claims examiners; excellent verbal and written communication skills; Should be proven ability to positively affect complex claims outcomes through investigation, negotiation and effectively leading litigation; advanced knowledge of coverage within the team’s specialty or focus; advanced knowledge of litigation process and negotiation skills; advanced analytical skills; ability to act as a subject matter expert within team; demonstrated ability to work with minimal oversight; demonstrates courage in addressing and solving difficult or complex matters with insureds, attorneys, and brokers; demonstrated steps taken toward additional certifications by an approved authority such as a CPCU, ARMS or AINS designation; commitment to professional development and learning demonstrated by at least 5 hours of continuing education related to insurance topics through Success Factory, Hiscox in-person or video conference training sessions, or other in-person seminars or webinars.

Additional info

Job ID: 11203

Company info

Hiring Coordinator
Hiscox Ltd
104 South Michigan Avenue
Suite 600
Chicago, IL 60603

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