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Senior Claims Adjuster - MCM

Full-time 76 views
Company Citizens Property Insurance Corporation of Florida Location Miami, FL, United States



2-7 yrs required



Aug 18, 2022

Dec 01, 2022

Aug 09, 2021


Senior Claims Adjuster - MCM
The candidate will model ethical behavior and execute job responsibilities in accordance with core values, ethics, and information protection policies. Negotiate and settle claims in accordance with Best Claims Practices and Estimating Guidelines and industry standards. Research, analyze, and interpret policy language and state law as it applies to submitted claims. Demonstrates proficiency in conducting investigations, damage assessments, and claim evaluations. Document all relevant information in the electronic claims management system. Contribute to the business production goals and objectives. Participate in workload surges and/or catastrophe response as needed, including mandated overtime during specified catastrophic events. Assist with other Business Units as needed. Coach, the counsel, or train less-experienced staff, may also direct the work of others, may provide input in the performance management, goal setting, and review processes.

Qualification and Experience

The candidate must have a high school or equivalent degree and/or Associate’s degree OR 2 years of relevant experience OR a combination of college education AND 6+ years of experience handling claims. Must possess a valid, active and appropriate Florida adjuster license within 90 days of employment and maintain it as a condition of continued employment. Appointment required within 90 days of employment, must successfully complete all requirements of Citizens Fundamental Claims School which includes obtaining an overall passing score OR Juris Doctor (J.D.) AND 1+ years of adjusting experience. Should preferably have Bachelor’s degree in business administration or field with skills transferable to insurance with 7+ years of experience handling claims; active Florida Adjuster license (620 or 644); industry designations or certifications; Xactimate proficiency. Should have demonstrate working knowledge to interpret and apply laws, rules, regulations, policies and procedures, and department operational guidelines in daily functions; strong analytical, organizational, negotiation and communication skills; ability to work independently, multi-task and adapt to frequent priority changes; proficiency in Microsoft Windows environment; ability to plan, prioritize workload, organize and coordinate multiple tasks and projects; possess strong customer service skills and can address customer escalations.

Additional info

Req. ID: 2100005P. Position No.- #LI-MT1

Company info

Hiring Coordinator
Citizens Property Insurance Corporation of Florida
P.O. Box 19700
Jacksonville, FL 32245-9700

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