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eDiscovery Project Coordinator The candidate serves as a liaison between clients and internal teams to facilitate execution and completion of various tasks associated with e-discovery matters. Assists on matters from initial set-up to final delivery of requested work product, while managing all milestones in the lifecycle of a matter, and always focusing on fostering the client relationship and providing clear and organized communications. Assist the Client Services Project Manager with supporting all aspects of client e-discovery projects. Communicate with client to collect project-specific requirements, resolve any conflicts regarding client provided instructions, and to provide project feedback and updates. Effectively drive multiple e-discovery matters to ensure fulfillment of customer satisfaction, client responsiveness, adherence to company standards, as well as ensure that e-discovery industry standards and best practices are met. Perform hands-on support of most functions requested by clients in Relativity, Clearwell, and/or Equivio including case creation, field and coding layout creation, indexing, advanced searches, creation of document review batches, and quality assurance. Directly assist clients in troublshooting basic issues or questions in Relativity, Clearwell, or Equivio. Must have 2+ yearsâ€™ experience in the legal industry (preferably as a paralegal or litigation support professional). Customer Service experience is essential. Bachelorâ€™s degree is essential. JD degree preferred. Working knowledge of a text/script editor (i.e. Textpad, Ultra-edit) is desired. Working knowledge of Microsoft Outlook, Word, Excel, and Access is required.
Company infoHiring Coordinator