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Years of Experience
Date Last Verified
Immigration Services Analyst - GS 9 â€“ 12 The candidate responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity. Plan and conduct a variety of management programs or activities that will impact center activities or operations. Monitor operational activities to ensure they meet compliance requirements. Conduct training for staff on standardized procedures and processes related to their duties. Respond to case specific inquiries from internal and external stakeholders, including various USCIS offices, contractors, and other government agencies. Perform research and conduct studies to obtain pertinent information on cases, policies, procedures, trends, evaluations, and other matters to make determinations on case specific problems. Coordinate with Adjudications Personnel to resolve issues with pending and/or completed applications and petitions. Coordinate and implement management information systems that focus on long and short range plans, policies and programs related to goals, objectives and priorities established by statutes, executive orders, DHS, Program Managers, and/or supervisors. Research, prepare and provide verbal or written technical guidance, information and support to various USCIS office management staff in the application of management systems and/or programs. Conduct data queries, validate and analyze data, and create reports for management on program elements.
Qualification and Experience
The candidate should have following qualifications:
GS-09: Must possess 1 year of specialized experience, equivalent to at least the GS-07 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. Must have experience performing the following duties: Provide assistance to higher graded analysts by developing background information for studies; Research official documents; Compile and chart statistical data; Interview employees and supervisors; Gather, summarize and analyze information for incorporation into final reports; Carry out specified portions or segments of specific projects; or
Identify and recommend solutions to problems. OR May substitute a Master's degree or 2 full years of graduate education leading to such a degree in any field or a J.D. or L.L.B. degree for experience required at the GS-09 grade level. Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position.
GS-11: In addition to the requirements at the lower grade level(s), should possess 1 year of specialized experience, equivalent to the GS-9 level in the Federal government, which has equipped you with the skills needed to perform successfully the duties of the position. Must have experience performing the following duties: Gather, review, verify and consolidate information and statistical data; Conduct studies to identify, analyze, and recommend solutions to problems in organizational structure, staffing, administrative procedures, work processes, or workload distribution; or Use qualitative and quantitative analytical techniques to assess factual or procedural issues related to management processes, systems and mission support programs. OR May substitute a doctoral degree (PhD or equivalent degree) or three full years of progressively higher-level graduate education leading to such a degree in any field, or L.L.M. if related for experience at the GS-11 grade level. Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position.
GS-12: In addition to the requirements at the next lowest grade level, you qualify at the GS-12 level if possess 1 year of specialized experience, equivalent to the GS-11 level in the Federal government, which has equipped with the skills needed to perform successfully the duties of the position. Must have experience performing the following duties: Perform a variety of budgetary and administrative functions implementing an organization's budgetary program; Conduct studies, analyze findings and make recommendations on substantive operating programs; Conduct detailed analyses of complex functions and work processes such as production standards, workloads, and appropriate staffing levels; Develop guidance on management evaluation techniques; or Develop manuals and directives covering the administrative aspects of field operations.
The competencies or knowledge, skills, and abilities needed to perform this job are: Data Management; Project Management; Problem Solving; Customer Service; Oral Communication; Attention to Detail; Customer Service; Decision Making; Interpersonal Skills; Learning; Reading; Reasoning; Self-Management; Stress Tolerance; Creation of this package includes completing the on-line assessment questionnaire.
Closing date: 8/13/2018.
Announcement number CIS-10269265-WAS. Control number 507003200 Apply Online. No emails.
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