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Organization TypeLaw Firm
Years of Experience
Date Last Verified
Practice Technologies Case Manager The candidate will follow standard case intake procedures once assigned to a case by the Manager of Discovery Services. Will familiarize case team, as necessary, with firm systems for document collection, processing, review, and production. Identify case team special technical requirements and works with Manager of Discovery Services in developing action plans to fulfill those requirements. Partner with the case team to assess options for document collection, processing, review and production. Ensure that the case team is aware of likely technical costs for document collection, storage, processing, and production. Obtain and present options to case team to keep costs reasonable. Track ongoing case technical projects to ensure timely completion. Act as primary point of contact to assigned case teams for the Litigation Services department. Work with Manager of Discover Services to help develop firm-wide standard practices for document collection, processing, review, and production, regardless of whether solutions are in-house or vended. Keep abreast of firm systems to ensure that case teams are presented with an array of case-appropriate options for document review and production. Train end users on review platforms chosen for the particular matter. Remain familiar with technical considerations for document collection, and refresh knowledge as necessary to appropriately interact with client IT personnel and opposing counsel on technical matters. Ensure that case team leadership is aware of technical considerations when formulating plans for case document collection, review, processing and production. Encourage case team review of materials electronically to reduce review and production delays related to imaging and/or printing to paper. Work with Manager of Discover Services to help develop project plans to support and track new efforts. Recommend enhancements and/or modifications to firm and/or third-party applications and procedures to improve the services provided by Litigation Services. Participate in open and frequent communication and feedback with Manager of Discover Services regarding the status of systems and projects. Visit with users on a periodic basis to promote trainer awareness and to gain insight on training needs. Participate and contribute in all assigned project team activities. Provide frequent feedback to the Manager of Discover Services. Research and implement new means for delivery of end-user training. Complete assigned project work; implement processes for better work flow; and think outside the box. Perform other duties as assigned. Remain proficient in use of Relativity, eCapture, Trial Doctor, Summation, Concordance, CaseMap/TimeMap/TextMap, and Ipro Suite. Should preferably have a Bachelor's degree and/or paralegal certificate. Must have 1-3 years of prior law firm experience in either an IT Help Desk, junior litigation support, or paralegal/project assistant position. Experience in ESI processing and a SQL-based document/e-discovery review platform, such as Ringtail, Eclipse, or Relativity is preferred. Experience using eCapture, Trial Director, Summation, Concordance, CaseMap/TimeMap/TextMap, or Ipro Suite is desired.
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