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Paralegal / Scheduler The candidate takes orders by obtaining and verifying information. Enters orders by transmitting information. Provides product/service information by answering questions; offering assistance. Maintains call center database by entering and verifying information. Improves quality results by recommending changes. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Serves customers and vendors by researching and responding to inquiries; mailing records, invoices, and reports. Protects organization's value by keeping information confidential. Updates job knowledge by participating in educational opportunities. Excellent communication skills (written and verbal) is needed. Customer service oriented with strong interpersonal skills; able to respond promptly to client needs, follow through and resolve issues in a pleasant and helpful manner is essential. Works well in team environment is needed. Proactive and motivated with good problem solving skills are essential. Proficiency in Microsoft Office is required. Computer skills including knowledge of Excel and MS Outlook is needed. Excellent interpersonal skills; ability to communicate and interact effectively is needed. Associate degree in related field is needed. Should have 2-4 years Scheduling experience. Knowledge of legal services industry is needed. Proficient in relevant computer software packages and applications are needed. Excellent verbal and written communication is needed.
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