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Organization TypePublic Interest
Years of Experience
Date Last Verified
ProfileRB Mortgage - Closing & Funding Manager Responsibilities: Assists the AVP in providing guidance and coaching to closer/funders, delivering sound business decisions and overseeing work to ensure accurate closing and post closing tasks are completed.Ensure closing/funding pipelines remain balanced and flow in accordance with RBFCU service level objectives Strong product knowledge to include FHA/VA, FNMA and RBFCU portfolio loans.. Manage member escalations and seek to provide amicable resolutions. Provides direct feedback to closers and team leads to aid in the refinement of existing member service and development of new skills.. Conduct employee evaluations. Verify the data integrity of the final closing package. Collaborates with our real estate attorney on complex closing issues to achieve solutions. Balances general ledgers related to the closing/funding process. Identifies opportunities for process improvements and serves as a subject matter expert in providing guidance in the development, evaluation, and implementation of processing system enhancements or process improvements.. Assists with special projects as needed. Assists with training new employees. Demonstrate highly effective business partnering with Origination, Processing and Underwriting departments Demonstrate RBFCU Core Values in all interactions with members, prospective members and CU employees. Provide periodic pipeline reports and closing estimates to management as required.
Qualification and Experience
Requirements: High School Diploma or GED. 3-5 years of Mortgage closing, real estate paralegal and/or title company experience. 2+ years' experience within a leadership. Advanced knowledge of real estate lending regulations, documentation, policies, and procedures. Strong attention to member service, analytical and communication skills.
Ability to interact with members and third party vendors in a professional manner. Must be eligible to be bonded. Must be able to register with the NMLS. Preferred: Fluent in Spanish. Experience with Encompass LOS.
Randolph-Brooks Federal Credit Union
1 Randolph Brooks Parkway
Live Oak, TX 78233