Job Details

Technical Claims Supervisor - GL Coverage

Company name

Arch Capital Group Ltd.

Organization Type


Job Type


Date Last Verified

Jul 01, 2020

Valid Through

Oct 14, 2020

Posted on

May 26, 2020

Years of Experience

Min 10 yrs required


Omaha, NE, United States

Employment Type



Practice Area
Insurance Coverage >> Insurance Coverage
Litigation >> Litigation - Insurance
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Technical Claims Supervisor - GL Coverage
The candidate will join the Major Case Unit. Will actively manage and effectively oversee all assigned general liability coverage and casualty coverage claims handled by Third-party Administrator (TPA) Team members supporting high-exposure commercial business accounts. Handle and manage bad faith suits, coverage actions, and declaratory judgments. Direct the response to policy & time limit demands as well as insurance department complaints. Collaborate with Legal Department in management of bad faith claims, suits, coverage actions, declaratory judgments, policy limit demands, etc. Establish and develop cross-functional collaborations with team members of Underwriting, Senior Management, and other business units to maintain productive working relationships for projects involving analysis of policy language and recommending policy language/refinement changes. Maintain contact with TPA team members, business line leader, underwriter, and defense counsel, program manager, and broker. Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care. Handle processes for reviewing claims investigations, files, materials, pleadings, and other relevant documents of the insureds. Identify and review each jurisdiction's applicable statutes, rules, and case law. Review litigation materials including depositions and expert's reports. Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues. Make decisions regarding counsel retention for defense, coverage, and issues regarding tender to other parties. Direct counsel in accordance with resolution strategy. Analyze coverage, liability, and damages for purposes of assessing and recommending reserves. Prepare and present written and oral reports to senior management setting forth all issues influencing evaluation and recommending reserves. Travel to and from locations within the US to attend mediations, trials, and other proceedings relevant to the resolution of the matter. Negotiate resolution of claims. Select and utilize structure brokers. Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to claims inquiries from the insured, counsel, underwriters, brokers, and senior management.

Qualification and Experience

The candidate should have a J.D. degree. Should preferably have 10+ years of experience overseeing and managing general liability coverage and casualty coverage claims processes for high-exposure commercial accounts. Strong evaluation and negotiation skills are needed. Ability to take part in active strategic discussions is essential.

Additional info

Job ID: 2019-3200

Company info

Hiring Coordinator
Arch Capital Group Ltd.
1299 Farnam Street,
Suite 500
Omaha, NE 68102