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ProfileJudicial Specialist 2
Qualification and Experience
QUALIFICATIONS: A high school diploma or GED. 2 years of experience in court case processing, a legal secretarial or related field such as advanced customer service, data processing, and banking/financial experience.
Experience Substitution: Attainment of the Judicial Studies Certificate will substitute for one (1) year of experience. Additional post-secondary education in a related field may substitute for up to one (1) year of experience. 30 semester hours equals 1 year of experience.
Typing Certification: A typing certification from the New Mexico Department of Workforce Solutions or similar is required for the entire Court Clerk Series within that Judicial Entity. A typing proficiency score of at least 35 net words per minute is mandatory. The New Mexico Workforce Connection Certification must have been issued within five (5) years of application.
Certification: May be requested to complete the New Mexico Court Monitor Certification Examination.
Other: Completion of a post offer background check may be required.
Knowledge: Knowledge of customer service practices; legal terminology and phrases; proper English usage, grammar, and punctuation; basic math; data collection; computer software applications (i.e. word processing, spreadsheets, databases, court case management system, email and Internet); filing methods and systems (i.e., alpha, color-coded and numerical); office equipment (i.e. telephone, printer, copier, fax, scanner, postage meter, microfiche and reader machine, and calculator); considerable knowledge in case processing in all types of cases; knowledge of Specialty Court Programs; research methodology; general office practices; project management techniques; safety and security issues and evacuation procedures: court fee accounting practices; cash handling procedures; court monitoring procedures and equipment; Court Clerkâ€™s Procedures Manual and Code of Ethics; all policies and rules currently in effect; courtâ€™s and States Language Access Policies and access to the Certified Language International Interpreting Line; and general organization structure of the judiciary.
Skill in working independently and managing time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress; maintaining confidentiality; being organized; multi-tasking; establishing priorities and meeting deadlines; concentration and attention to detail; communicating effectively both orally and in writing with diverse parties; actively listening; dealing with people diplomatically; being courteous; providing good customer service; using good telephone etiquette; using common sense; maintaining professional demeanor and composure; using computer and computer software including word processing, case management and email; electronic case filing, desk and batch scanning; running reports; recognizing important case facts that need to be documented in case file or may need further action; auditing files and correcting errors using the case management system; researching and retrieving information using the case management system or archive database; applying legal terminology; distinguishing between court procedures and legal advice; assimilating information and providing as accurate a response as possible; maintaining accurate files and records; filing; typing, and entering data precisely; handling money and calculating sums using a calculator; research techniques, knowing when to seek assistance; reading comprehension and discerning case content; research, analyze and solve problems; and appraising situations and recognizing safety and security issues. Ability to apply relevant policies and procedures to assigned work utilizing legal terminology and phrases; make decisions; think clearly, provide customer service without giving legal advice; prepare and organize complex court documents and correspondence precisely; accurately compile information and prepare reports; proofread documents using proper English; manage multiple projects concurrently while maintaining regular workload; understand records management procedures; read almost illegible hand writing; apply notary rules and procedures; apply data standards; maintain accurate files and records; retain information; maintain patience; deal with difficult people; diffuse hostile situations; work as a team member; apply good judgment to difficult and demanding situations and assignments; learn and adapt quickly; to train others; announce judicial protocol and control all aspects of recording judicial proceedings to include time keeping when assigned court monitor duties; operate court monitor and recording equipment; be empathetic, impartial, fair and objective; establish and maintain cooperative working relationships internally and externally and notify supervisor of related concerns and issues; and receive and follow directions.
Close Date: 01-23-2019
Ref#00000168-21800. Send a Judicial Branch Application for Employment or a Resume and a Resume Supplemental form and proof of education and typing certificate.
Eddy County Magistrate Court
302 North Main
Santa Fe, NM 87501