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Legal Staff Other in Longwood, FL

Morgan & Morgan, PA. May 24,2019 Location Longwood FL
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Law Firm

Legal Staff

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Inbound Call Center Representative The candidate will be responsible for assisting clients via phone and email. Collect client information and draft incident summaries. Schedule appointments. Update clients verbally and/or via email on their case status as needed. Resolve problems and handle client’s issues in a professional manner. Must be bilingual. Should have High School Diploma or GED. Should have ability to multi task, learn fast, and work in a team environment. Must have strong listening and problem solving skills. Should have ability to express empathy and provide exceptional customer service.

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